An Appraisal of the Role and Impact of Computer in the Banking Operations (A Case Study of United Bank for Africa Oregon Branch Lagos U.B.A)

ABSTRACT

The establishment of computer was to improve the various areas of life. This develops every industrial sectors of the economy. In the banking industry for instance requires computer in their operations primarily to speeding up every activities or transaction entered into. This became necessary in order to satisfy their numerous customers, safeguard the policies and documentations of every transaction for proper recordings and for reference purposes, and also to standardize the industry in terms of effective, efficiency, accuracy in their operational services so as to faster reliability in the industry.

          Due to the importance and procedures subjected to by computerized Banking Operation, this research work have been broken into chapters beginning with chapter one as the introductory part which covers what the researcher intends to do.

          This chapter covers the role and impact of banking industry in the nation’s economy with respect to the effective use of computer.

          Chapter two covers review of related literature which tend to review various sources of information and related literature concerning the genesis of computer application in banking operation, the various controls and applications of computer packages and the profile of the United Bank for Africa Plc, Oregun Ikeja Branch Lagos organizational structure and chart before and after computerization.

          Chapter three deals with research methodology, which includes the population sample and sample size and procedures, sample and sample size and procedures, method of data collection.

          Chapter four deals with data analysis and implementation of data and also relates to the documentation where a test running was made in arriving at a summary of finding provided at the end. Chapter five covers the conclusion, recommendation, and reference (i.e. the materials used for the execution of the project) makes easy for comprehension and research.    

TABLE OF CONTENTS

Title page

Certification

Dedication

Acknowledgement

Abstract

Table of Contents

CHAPTER ONE: INTRODUCTION

1.1         Background of the study

1.2         Statement of the problem

1.3         Research hypothesis

1.4         Significance of the study

1.5         The purpose of the study

1.6         Scope and limitation of the study

1.7         Historical background of the case study

1.8         Definition of terms

CHAPTER TWO: LITERATURE REVIEW

2.1         The operation of computer application in banking operation

2.2         Banking operational areas suitable for computer application

2.3         Application packages used in banking operations

2.4         Control in a computer system

2.5         Absence of computer in a firm

2.6         Computer effect in the new millennium

2.7         Types of computer

2.8         Things to avoid keeping the computer profile of United

2.9.0   Bank of African Plc

2.9.1   Organizational structure of UBA Plc

2.9.2   Organizational structure of UBA Plc Oregun Branch before computerization.

2.9.3   Organizational chart of UBA Plc Oregun Branch after computerization.

2.9.4   UBA Plc Oregun Branch operation before computerization.

2.9.5   UBA Plc Oregun Branch operation after computerization

2.9.6   The effect of computerization on UBA Plc Oregun Branch.

CHAPTER THREE: RESEARCH METHODOLOGY

3.1         Research design

3.2         Area of the study

3.3         Population of the study

3.4         Instrument of data collection

3.5         Research methodology

3.6         Method of data analysis

CHAPTER FOUR: DATA ANALYSIS AND INTERPRETATION

4.1         Introduction

4.2         Post/position in the bank

4.3         Testing of hypothesis

CHAPTER FIVE:           SUMMARY, CONCLUSION AND RECOMMENDATIONS

5.1         Summary

5.2         Recommendation

5.3         Conclusion

REFERENCES