COMPENSATION SYSTEM AND EMPlOYEES' RETENTION IN UGANDA REVENUE AUTHORITY, UGANDA

TABLE Of CONTENT

DECLARATION .......................................................................................... i

APPROVAL ................................................................................................ ii

DEDICATION ........................................................................................... iii

ACKNOWLEDGEMENT ............................................................................ iv

TABLE OF CONTENT ............................................................................... v

CHAPTER ONE ....................................................................................... l

INTRODUCTION ................................................................................... !

Background of the Study ........................................................................ I

Statement of the Problem ...................................................................... 3

Purpose of the Study .............................................................................. 4

Specific objectives of the Study ............................................................ 4

Research Questions ................................................................................. 5

Hypothesis ................................................................................................ 5

Scope of the Study .................................................................................. 5

Significance of the Study ........................................................................ 6

Operational Definitions ........................................................................... 6

CHAPTER TWO ...................................................................................... 8

REVIEW Of RElATED UTERATURE .............................................. S

Introduction .............................................................................................. 8

v

Theoretical Perspective ......................................................................... 26

Related Studies ...................................................................................... 27

CHAPTER THREE ................................................................................ 32

METHODOlOGY .................................................................................. 32

Research Design .................................................................................... 32

Research Population ............................................................................. 32

Sample Size ............................................................................................ 33

Sampling Procedure .............................................................................. 33

Research Instrument ............................................................................ 33

Validity and Reliability of the Instrument .......................................... 34

Data Gathering Procedure .................................................................... 34

Data analysis .......................................................................................... 35

Ethical Consideration ............................................................................ 35

Limitation ................................................................................................ 36

CHAPTER FOUR .................................................................................. 37

PRESENTATION, ANAlYSIS AND INTERPRETATION OF

DATA ...................................................................................................... 37

Introduction ............................................................................................ 37

Profile of the respondents .................................................................... 37

Relationship between Performance-based pay and Employees'

Retention of URA ................................................................................... 42

VI

Relationship between Seniority-based pay and employee retention

of URA ..................................................................................................... 45

CHAPTER FIVE .................................................................................... 48

FINDINGS, CONCLUSIONS AND RECOMMENDATIONS ..... .48

Findings of the Research ...................................................................... 48

Profile of the respondents .................................................................... 48

Conclusions ............................................................................................. 51

Recommendations ................................................................................. 53

REFERENCES .......................................................................................... 55

Workman ................................................................................................ 57

Noe, R.A., Hollenbeck, J.R. Gerhart, B., & Wright, P.M. (2008) .... 57

APPENDECIES ........................................................................................ 59

QUESTIONNAIRE ................................................................................... 59

V!l