ABSTRACT The study examined the relationship between employee performance and service delivery of Holiday Express Hotel and the total population of 50 people which was obtained using simple random sampling. I distributed three research questionnaires and three objectives which included; how are the employee performing on service delivery in Holiday Express Hotel, what can be done to improve employee performance in Holiday Express Hotel, how is the relationship between employee performance a...
ABSTRACT The study was intended to investigate the relationship between climate change and tourism development in the selected conservation areas in western -Uganda. The objectives of the study were to determine the respondents profile in terms of age, gender, level of education, I marital status and experience, to establish the level of effectiveness of climate change in selected conservation area, to determine significant relationship between climate change and tourism development in t...
TABLE OF CONTENTSDECLARATION .............................................................................................................................. iAPPROVAL ................................................................................................................................... iiDEDICATION ............................................................................................................................... iiiACKNOWLEDGEMENT ..........................................
ABSTRACTTourism development creates social and cultural channels. instead of tourism assisting to ameliorate sociocultural problems confronting a community, it has become part of the process of distorting their social, cultural and historical values. Due to tourism, elements of a community’s culture are changed to appeal more directly to tourists or they may be readily consumed bytourists. Indigenous culture of a community is inaccurately glorified and embellished in order to...
ABSTRACTThe world today is rapidly advancing in all aspects of life and business. These changes have therefore brought about competition between business entities which as a result organizations arework oriented rather than giving the best quality of output to the users. And this has called for reshaping of the service delivery in the hospitality sector.The food and beverage services reviews the processes designed by management to ensure the reliability and integrity of informa...
TABLE OF CONTENTSTitle pageCertification iiDedication iiiAcknowledgment ivTable of contentsCHAPTER ONE1. 1 Background of the study 11.2 Statement of research problem 61.3 Objective of the study 71.4 Significance of the study 81.5 Scope of the study 81.6 Limitations and constraint of the study 91.7 Definition of terms 9CHAPTER TWO2.1 The definition of marketing concepts 112.2 Type of marketing 122.3 Rationale for marketing concepts 142.4 Uses and benefits of the concepts 1...
TABLE OF CONTENTSDECLARATIONAPPROVAL HDEDICATION iiiACKNOWLEDGEMENT ivLIST OF ABBREVIATIONS vLIST OFTABLES ixLIST OF FIGURES XABSTRACT xiCHAPTER ONE 11.0 Introduction 11.1 Background of the study; 11.2 Statement problem 41.3 Purposive sampling 41.4 Objectives of the study 51. .5 Research questions 51.6 Scope of the study 51.6,1 Subject scope 51.6.2 Geographical scope 51.6.3 Time scope 61.7 Significance of the study 61.8 Conceptual Frame work 6CHAPTER TWO 7LITERATURE REVIEW 72.0 Introduction 7...