ABSTRACT Information and communication technologies (ICTs) are increasingly being incorporated into the internal workings of government, globally. This is done in pursuit of a more effective, efficient and responsive machinery of governance. The research evaluates the utilization of Information Communication and Technology as a service delivery tool in Harare City Council. Research objectives where to establish the link between service delivery and Information Communication and Technology (IC...
TABLE OF CONTENTS Title page … … … … … … … … … i Certification … … … … … … … … ii Approval page … … … … … … … … iii Dedication … … … … … … … … … iv Acknowledgement … … … … … … … v Table of Contents … … … … … … … … vii List of Tables … … … … … … … … x List of Figures … … … … … … … … xii Abstract … … … … … … … … … xiii CHAPTER ONE: INTRODUCTION … ...
ABSTRACT Operational challenges in Zimbabwean local government have been and are largely still a common phenomenon. They span from financial, human, administrative and institutional operations. However addressing them has always been the big question. Human capital with the adequate skills has been lacking especially after the 2008-10 brain-drain that saw most skilled personnel flee to greener pastures. Service delivery has also been on the decline and training for capacity building became a ...
ABSTRACT The main aim of the research study was to assess the Effectiveness of the Traditional leaders in environmental management a case of Chirumanzu Rural District. The research focused on the importance of the Indigenous Knowledge System practices in environmental management, the role of other stakeholders such as Environmental Management Agency, Local authority, District Administrator‟s office, the challenges that are faced by the traditional leaders in environmental management as well...
ABSTRACT Epworth is one of the suburbs that is very close to Zimbabwe’s capital city Harare. It is located 15km to the South-east of Harare city. Epworth has a total population of 167 000 people according to the census of 2012. Due to many pull and push factors, humans have been moving to Harare from the rural localities like Goromonzi,Domboshava, Chiweshe among others. However, life has not been easy in the capital city for many of them. Housing demand has been high and unemployment has al...
ABSTRACT The aim of this study was to review proliferation of uncontrolled development at MGP in UMP district and shed some light on the characteristics of infrastructure there. Concern over uncontrolled development within the urban set up has often been used as the justification for establishing what are regarded as minimum acceptable standards of development. Properly planned urban development is a key to achieving sustainable environment. Urban planning therefore becomes important as local...
ABSTRACT The research main aim was to investigate the reasons behind the emergence of land barons and their implications for land governance and development, in Harare Southlea Park. The objectives of the study include finding out the major reasons behind the emergence of land barons, and to identify their implications on both land governance and development control. Literature was reviewed in the context of journals, text books and internet sources and analyzed in the background of research ...
ABSTRACT Public libraries are critical to the well-being of any democratic society and Zimbabwe is not an exception. The International Federation of Library Associations (IFLA) Public library manifesto reemphasizes the role of public libraries as the living force to promote the active role of citizens in society through providing them with free access to libraries in order to benefit from high- quality education, culture, recreational and information. The establishment of public libraries in ...
Abstract Land reform programme remains a subject of controversy in various sects of the society. The invasion of sugarcane estates in Chiredzi district being one of the controversial ones with many some citizens believing it was a threat to national economy as new farmers are exposed to various challenges which affect production as compared to former white farmers. The other side of the society believing that fast track land reform brought opportunities for the new farmers to enhance economic...
ABSTRACT The increase in demand for housing not matching with housing delivery have been the major cause for the growth of informal settlements in most urban areas especially on the peripheries of these towns. Epworth as the only settlement which the government accepted and recognised after independence as an informal settlement have seen a drastic increase on population into the informal settlements and the study will focus on ward six and seven which have been the mainly affected wards in w...
ABSTRACT The researcher was researching on a topic entitled Information Communication Technology for Zimbabwean Local Authorities in service delivery. The aim of this research was to establish the impact of the ICT system in addressing the challenges facing Zimbabwean local authorities in the delivery of services, with particular reference to City of Mutare. The research was undertaken in wards 5 and 16 respectively of Mutare urban. City of Mutare was perceived as having insurmountable challe...
ABSTRACT The 2015 MDG deadline draws nigh and the need to assess the progress that has been made towards their achievement has never been greater. So great is the need, it calls for robust strategies to accelerate the achievement of the MDGs. On the other end, the Zimbabwean populace still suffers extreme poverty. Unemployment is on the upsurge and the gap between the rich and the poor is widening. The consequences of the catastrophe are even more severe in the rural populace. Although there ...
ABSTRACT Solid waste management has become a major public health and environmental concern in Zimbabwe is no exception. The magnitude of the problems being faced due to improper Solid Waste Management cannot be understated for example Open dumping and burning of municipal solid waste is a common phenomenon in most towns in Zimbabwe. The academic study regarding solid waste management has been widely researched focusing on larger cities like Harare by scholars (e.gTevera ,1991;DNR ,1994 ;Milgr...
ABSTRACT This Research is entitled E-Government- Implications on service provision. The Case of Bulawayo City Council. The researcher came up with objectives to guide the research which were to assess the extent to whether e-government is being used fully or partially used in BCC, to analyse the value added by the use of e-government in improving service provision, to examine the e-service delivery channels that Bulawayo City Council is using, to examine challenges associated with the use of ...
Abstract There has been a country wide outcry from citizens about the poor performance of councilors and that they are not doing what the electorate wants them to do. Throughout all the local authorities in Zimbabwe it has been realized that, there is poor oversight, judgment and overwhelming corruption which has in turn led to serious poor service delivery. What is not disputable in Zimbabwean politics is that the ordinary citizens have in most cases been by and large remained political spec...