ABSTRACT Improvement of public service delivery has been continuous effort of every state institution so as they can be able to maintain the legitimacy to the citizens. Tanzanian government see the need to strengthen delivery of service by introducing service charter applicable in both public and private organisations. This study therefore attempts to assess the impact of service charter on service delivery in higher learning institutions: A comparative study of private and public universiti...
ABSTRACT The purpose of the study was to examine the factors contributing to low teachers retention in rural public secondary school in Kiteto district. The objectives of the study included: to establish the effect of remuneration on teacher retention; to find out the effect of conditions of working environment on teacher retention in, and to examine the effect of a general school management on teacher retention. Literature review related to study topic which done by other scholars were inc...
Abstract Human Resource Management plays a pivotal role in the management process of almost every organisation and has redefined the way in which people, the most valuable asset, are managed. Human Resource Management plays a key role in supporting continuous innovation and new Information and Communication Technologies can enable this process. One notes that ICT is at the cornerstone of the growth, development and enhancement of this field. The growth of the application of ICT tools and app...
ABSTRACT The objective of this study is to systematically evaluate both the pre and post independence local governance framework and structures. The study will thus, highlight the political, developmental and philosophical differences between the post-independent policy of decentralisation in Namibia and the pre-independence policy of Bantustans. This will be realised by evaluating public perceptions on decentralisation vis-à-vis Bantustans; as well as by investigating the general impact of...
ABSTRACT The Public Service Information Online Website was introduced in 2003 to disseminate online information to government employees in the Public Service of Namibia. The way information was being disseminated earlier to government employees was ineffective. It was time consuming and cost-ineffective for the Office of the Prime Minister and Personnel Offices to disseminate information manually to government employees. However, no assessment was undertaken to determine the effectiveness an...
ABSTRACT The purpose of this study is to investigate the levels of poverty in Babylon informal settlement community in Windhoek. Babylon was selected as a case study, since Babylon was amongst the first informal settlement areas to be established in Windhoek. Poverty is a multi-dimensional phenomenon, and it is characterised by lack of power, exposure to risk, malnutrition, high mortality rate, low life expectancy, and insufficient access to socio-economic services, and opportunities for inc...
ABSTRACT This research paper focused on the constraints that inhibit the development of the Small and Medium Enterprises (SMEs) in Namibia. Due to high unemployment rate and wide gaps of income in Namibia, SMEs development was identified as a means of creating employment opportunities for people with low levels of education and training, who are the majority of the country’s population. Specific policies and strategies were designed for active promotion of the SMEs, but still there is a sl...
ABSTRACT The study assesses the present capacity of the Regional Councils and investigates whether the available capacity building efforts in Namibia meet the needs of the Regional Councils. Since the needs ofthe Regional Councils are numerous, the study focuses on the problems of capacity building in terms of human resources development, finance and infrastructures. The Regional Councils are newly established government entities under the decentralization process with the aim to extend the ...
ABSTRACT The focus of this study is on capacity-building in the Namibia Police since independence because the majority of officers who constituted the Namibian Police (at independence) were former members of the apartheid colonial system. Being so, the Namibia Police needs requisite skills and appropriate logistical means to perform effectively in democracy. Policing in democracy is a complex undertaking requiring the police not only to respond to crimes and maintain law and order but also t...
ABSTRACT The Namibian Government’s commitment to the provision of equal opportunities and gender implementation in all Government institutions and agencies has brought a new significant dimension to the Namibia Defence Force (NDF) in terms of employment practice, thereby requiring change of attitudes in order to adapt to the new approach. This thesis, a case-study of the NDF provides detailed views and perspectives on gender in the country’s military profession. The study thus, portrays ...
ABSTRACT This research work assesses the manpower planning and development in the Nigerian banking sector using of Oceanic Bank Plc Nsukka Branch as a case study. The study contends that manpower is a fundamental organizational resource which needs to be properly planned, trained and developed in order to enable the achievement of organizational goals. The data used in this study were collected from both primary and secondary sources. The primary method or sources of data collection included...
ABSTRACT The National Youth Service Corps (NYSC) essentially was construed as an instrument of national unity and socio-cultural integration. It was established by the General Yakubu Gowon Administration in Decree no. 24 of 1973. Seen and conceived as a rallying and unifying force for Nigerians, especially the youth, the corps members were to use their period of service to acquaint themselves with the traditions and cultures of other various ethnic groups of their areas of primary assignment...
Abstract The study aimed at evaluating the impact of effective leadership on organizational performance in Nigeria using National Youth Service Corps Kogi State office. The evaluation was done through the use of questionnaire and structured interview question, tailored towards: determining the impact of effective leadership on the performance of the organization; assessing the effect of the relationship between effective leadership and organizational performance in promoting maximization of ...
ABSTRACT The objective of the study is to investigate and assess the professional capabilities of Okakarara Town Council as it relates to service delivery using the provision of water as a case study. Okakarara Town Council is one of the local authorities that are characterised by a huge debt owed to the national water utility (Namwater) for the past five to ten years. The most central question that seeks to be answered through the study: was what are the problems associated with the provisi...
ABSTRACT The institution’s management firmly believes that staff members who excel exemplarily in performing their duties should reap the fruits of their hard work. However, that requires motivation of which promotion is one. Currently UNAM has four career paths through which administrative staff members can advance their career at the University, namely: applying for a vacant position at a higher level in another department; being promoted in the current position by way of upgrading the...