Hospitality Management and Tourism Development A case Study of Queen Elizabeth National Park

ABSTRACT This study was set to examine transport and tourism development in the selected tour and travel companies in Kampala Uganda. It was guided by the study objectives which included examining the roles of security and tourism development, evaluate the challenges facing hospitality management and tourism development in Queen Elizabeth national park, Uganda, determine the solutions to the challenges above and access the strategies used by Queen Elizabeth national park to develop tourism in Uganda. The study followed a descriptive research design. The qualitative and quantitative approaches were employed based on the selected tour and travel companies. A sample size of 50 respondents was determined through purposive and random sampling methods. The research used questionnaires and interview guide to collect data. The sector is embraced by both male and female with at least diploma level of education and majority of workforce have 3-4 years of experience so information obtained from them is reliable. Security plays major role in tourism development, the sector is faced with a lot of challenges like inadequate fund, poor road conditions, heavy rainfall and different solutions were deployed; government recognize the sector and priotize it as top, build confidence in security and safety and promote product diversification that spreads up demands. Recommendations to develop tourism sector are; Ensure that the private tourism sector plays a critical role in tourism planning, establish an institutional framework through such means as interagency DOT/STO agreements and policy statements andlor gubernatorial directives that outline the overall goals for coordinated statewide investment

TABLE OF CONTENT

DECLARATION

APPROVAL

DEDICATION iv

ACKNOWLEDGEMENT v

ABSTRACT

TABLE OF CONTENT vii

LIST OF TABLES x

LIST OF FIGURES xi

CHAPTER ONE 1

1.0. Introduction 1

1.1 Back ground of study 1

1.2 Statement of the problem 3

1.3 Purpose of the study 4

1.3.1 Specific objectives 4

1.4 Research Questions 4

1.5Scopeofstudy 4

1.5.1 Subject scope 4

1.5.2 Geographical scope 4

1.5.3 Theoretical Scope 4

1.5.4 Time Scope

1.6 Significance of the Study 5

CHAPTER TWO 6

LITERATURE REVIEW 6

2.0 Introduction 6

2.1 Tourism 6

2.3 Related Studies 10

CHAPTER THREE 12

RESEARCH METHODOLOGY 12

VII

3.1 Research Design .12

3.2 Study population 12

3.3 Sample Size 12

3.4.1 Purposive sampling 13

3.4.2 Simple Random sampling 13

3.5 Data collection Sources 13

3.5.1 Primary Data 14

3.5.2 Secondary Data 14

3.6 Data Collection Methods 14

3.7 Data collection instruments 14

3.7.1 The self-administered questionnaire 14

3.7.2 Interviews 14

3.8 Ethical consideration 14

3.10 Data Processing 15

3.llDataAnalysis 16

CHAPTER FOUR 17

PRESENTATION, DATA ANALYSIS AND INTERPRETATION OF FINDINGS 17

4.1 Demographic characteristics of respondents 17

4.1.1 Age of the respondents 17

4.1.2 Gender of the Respondents 18

4.1.3 Level ofEducation of the respondents 19

4.1.4 Level of Experience 21

4.2 The roles of security on tourism development 22

4.4 Results of Challenges facing hospitality management and tourism development 24

4.5 Solutions to the challenges facing hospitality management and tourism development 26

CHAPTER FIVE 28

SUMMARY OF FINDINGS, CONCLUSIONS AND RECOMMENDATIONS 28

5.1 Summary of findings 28

5.2 Conclusion 29

5.3 Recommendations 29

VI I

5.4 Areas for Further Research .30

REFERENCES 31

APPENDIX 1 Questionnaire 34