Human Resource Skills and Management Practices in Seleceted Public Sectors in Mogadishu, Somalia

ABSTRACT The purpose of this study was to assess the relationship between human resource skills and management styles in the selected public sectors in Mogadishu. based on three research objectives which included; i) to determine the level of human resource skills in selected public sectors in Mogadishu, Somalia, ii) the determine the level of Management practices in public sectors and iii) to establish whether there is a significant relationship between the level of human resource skills and management practices in the selected public sectors in Mogadishu. This study adopted a co relational design based on the quantitative and qualitative approach. The questionnaire was the main method used for data collection. Basing upon the above generalizations, the researcher recommended that organisations’ investment in Human Resources Skills should not be focused on trying to forecast what employee skills they will need to accommodate future strategic, technological and marketing ~hanges, rather, they should focus on having sufficient variety in their skills so that they have rn increased chance of adapting to change that cannot be foreseen. Hence new management Dractices to reform the system in public sectors. In the same way, skills development schemes should be given priority as there is no meaningful organizational development without workforce adequate skills. 

TABLE OF CONTENTS

Declaration A

Declaration B ii

Dedication jjj

Acknowledgement iv

List of tables viii

ABSTRACT ix

CHAPTER ONE 2

INTRODUCTION 2

.1 Background of the study 2

1.1 Historical perspectives 2

.2 Problem statement 7

.3 Purpose of the study 8

.4 Research objectives 8

.5 Research Questions~ 9

.6 Hypothesis 9

.7 Scope of the study 9

.8 Significance of the study 10

.10 Operational definitions of key terms 13

~HAPTER TWO 14

~ETIRATURE REVIEW 14

.0 Introduction 14

.1 Theoretical Review 14

~.2 Conceptual review 16

.2.1 Human Resource Skills 17

.2.5 Inter-personal skills 21

.2.6 Human Resource Management in Public Sectors 21

.3 Structure of the Public Sector in Somalia 23

.4 Management in Public sectors 24

.6 Related studies 30

V

2.6 Research Gaps .33

CHAPTER THREE 34

N’IETHODOLOGY 34

3.0 Introduction 34

3.1 Research design 34

3.2 Research population 34

3.3 Sample size 34

3.4 Research instrument 36

3.5 Validity and reliability 36

3.6 Data Gathering Procedure 37

3.7 Data analysis 37

3.8 Ethical Consideration 38

3.9 Limitation of the study 39

CHAPTER FOUR 40

PRESENTATION, ANALYSIS AND INTERPRETATION OF RESULTS 40

1,0 Introduction 40

1.1 Description of respondents 40

1.2 Level of Human Resource Skills in Selected public sectors in Mogadishu Somalia 42

1.3 Level of management in selected public organizations 46

1.4 The relationship between Human resource skills and management in public sectors in

Viogadishu Somalia 49

CHAPTER FIVE 51

DISCUSSION OF FINDINGS, CONLUSIONS AND RECOMMENDATIONS 51

5.0 Introduction 51

5.1 Summary of findings 51

5.2 Conclusions 53

5.3 Recommendations 54

5.4 Suggestions for Further Research 55

REFERENCES 56

APPENDICIES .60

APPENDIXI .60

FRANSMITTAL LETTER FROM CHDR 60

APPENDIX II 61

INFORMED CONSENT 61

APPENDIX III 62

TRANSMITTAL LETTER FOR THE RESPONDENTS 62

APPENDIX IV 63

FACE SHEET: DEMOGRAPHIC CHARACTERISTICS OF THE RESPONDENTS 63