Influencing Of Motivation On Health Worker Performance: A Case Study At Korle Bu Teaching Hospital

ABSTRACT

Background:

Studies have shown that motivation improves performance of health workers. However, when health workers are not motivated enough their performance and delivery of care is affected. Therefore, ensuring health worker motivation is important, if health workers are to perform their optimum best and effectively deliver health services.

Objectives:

The main objective of the study was to determine the influence of motivation on health worker performance.

Methods:

This study applied an exploratory cross sectional design using quantitative methods. The study sample included a total of 324 clinical health personnel from the Korle-Bu Teaching Hospital. Self-administered structured questionnaires were used to collect data from participants. Statistical analysis used was descriptive statistics such as frequencies and percentages was used to analyze the socio demographic variables. Univariate, bivariate and multinomial logistic regression tests were employed to analyze relationship between socio demographic and intrinsic and extrinsic motivational factors and how these motivational factors influences health workers‟ performance.

Results:

Results revealed that majority of the respondents agreed that intrinsic and extrinsic motivational factors influence the performance of health workers and consequently improve the quality of health care .Multinomial regression revealed that achievement, recognition and effective supervision improved work performance, however incentive was not significantly associated with performance. Improved salary, availability of equipment, availability of adequate human resource and good interpersonal relationship enhanced worker performance.

Conclusion:

Overall the findings of the study suggest that to improve the performance of health workers at Korle Bu Teaching Hospital, there is the need for carefully defined motivational factors that are reliable and strategically relevant ensuring that they are free from criterion contamination and deficiency.