ABSTRACT
This work was on the marketing problems of small-scale indigenous pharmaceutical manufacturing company in Nigeria (a case study of Encristo Pharmaceutical Industry Nigeria Limited, Enugu).
The researcher setout with the following objectives.
To find out if quality of products is a problem to Encristo Pharmaceutical Industry.
To find out the inadequate capital of the company and how it affects the marketing activities of Encristo Pharmaceutical industry, amongst others.
Four hypothesis were formulated. A review of related literature was also done to expose the researcher to what has been previously done to ensure a sound basis for the research.
A structured questionnaires were developed and administered by the researcher to staff and management, and customers/consumers of Encristo pharmaceutical industry products.
Chi-square was used to test the four hypothesis formulated.
The following findings were made the Encristo pharmaceutical industry have marketing problems, funds inhibit their expansion.
That the marketing problems of Encristo pharmaceutical industry as a small-scale industry include lack of finance, supply of enough quantity of raw materials, laboured managed problems, marketing/promotional problems. Until the government and management of small-scale industries including Encristo pharmaceutical industry wake up to the challenges facing them, small-scale industries cannot survive and flourish in sufficient numbers to complete the industry of the future.
The following recommendations were made.
The Encristo pharmaceutical industry should improve on t heir products performance by making use of research work.
The government should wake-up to their responsibilities by providing all the necessary requirement for the survive of small-scale industries in an ever dynamic marketing environment.
The researcher strongly believes that if these recommendations are carried out the Encristo pharmaceutical industry will serve their customers better and at a profit.
TABLE OF CONTENTS
Title page
Certification
Dedication
Acknowledgement
Abstract
Table of content
CHAPTER ONE: INTRODUCTION
1.1 Background of the Study
1.2 Statement of the problem
1.3 Objective of the Study
1.4 Research Hypothesis
1.5 Scope of the Study
1.6 Significance of the Study
1.7 Definition of Terms
CHAPTER TWO: LITERATURE REVIEW
2.1 Overview of Marketing
2.1.1 Product
2.1.2 Price
2.1.3 Place
2.1.4 Promotion
2.2 Overview of Small-scale Industries
2.3 Important Consideration in Establishing Small-scale industries
2.4 Government and Small-scale industries
2.5 Marketing problems associated with small-scale industries in Nigeria
2.6 Problems created by small firm themselves
2.7 Prospects of marketing in small-scale industries in Nigeria
2.8 Prospects of marketing in Encristo Industry
CHAPTER THREE: RESEARCH METHODOLOGY
3.1 Sources of Data
3.2 Population of Study
3.3 Determination of Sample Size
3.4 Research Instruments used
3.5 Validity and Reliability of Measuring instruments
3.6 Method of Data Analysis
3.7 Limitation of the Study
CHAPTER FOUR: DATA PRESENTATION AND INTER-PRETATION
4.1 Presentation and analysis of data
4.2 Test of Hypothesis
CHAPTER FIVE: SUMMARY AND FINDINGS, RECOMMENDATION AND CONCLUSION
5.1 Summary and Findings
5.2 Recommendations
5.3 Conclusion
Bibliography
Questionnaire
INTRODUCTION
With the turn of economic events brought about by the structural adjustment programme (SAP) of 1985 – 1993, Nigerians were challenged to adopt their own technology and establish indigenous business other wise known as entrepreneurship.
Nigerian government introduced the indigenization decree in the 1970’s banning the whole ownership of certain categories of business by foreigners. (Ebue, 2001; 16). The essence of mapping out this objectives was to improved the technology/technical skills, making provision for business management, training, development of women’s skills in food processing, and energy saving and lobbies for training opportunities relevant to small-scale industries.
The comprehensive definition of small-scale industries/business was given by (Ani 1999; 4) derail as owned, managed by one or two persons, influenced by the family in decision making, has no undifferentiated organizational structure, market share is small and employ less than fifty (50) persons.
The small-scale industries in Nigeria are faced with a lot of problems such as lack of initial capital to start up the business, low standard of production which bring about great lost in business and the incapacitation level of local machines and indigene technology which have not gone far to challenge the modern technology. This implies that Nigerian small-scale industries have to struggle for survival in the midst of sophisticated and highly equipped foreign competitors who have so influenced the Nigerian consumers to look down on made in Nigeria goods or products.
The Encristo Nigeria Limited manufacturer of liquid preparations is owned by Chief I.O. Meregim. The company Encristo Nigeria Limited manufacturers was established in the year 1994. The nature of the company is fully a sole proprietorship. The industry was being managed by the family which Chief Meregim is the Chairman and the Chief Executive.
He started his business life right before the Nigerian civil war and ever since then he had an immense growth in import and export business.
Construction, estate trading and pharmaceutical business. His wife has being of a great help to him by sharing her experience as an entrepreneurial and manufacturing business inclination. This has contributed largely to the growth of the company.
The company which in due time started immediately after inception started full operation on 1st June, 1994 with a foundation staff numbering 19, he also in the proper way registered by the National Agency for Food and Drug Administration Control (NAFDAC), pharmaceutical council of Nigeria, Manufacturers Association of Nigeria (MAN) and Pharmacist Manufacturing Group (PMG).
The company’s activities are being directed from its operative heading quarters located at No.8, 2nd Avenue, Independence Layout, Enugu and it is also from here that other sections of Encristo Industries since inception has invested heavily on the manufacturing of liquid drugs, otherwise liquid preparations. The products to the credit of the company’s brand name are includes: -
Cristolyn (cough syrup) Cristom (blood tonic) Ecristo (multivitamin) Cristumal (paracitamol) and Cristoquine (chloroquine).
These products are bottled in both 60ml, 100ml and 200ml amber bottle and 2litres plastic containers (hospital packs) and above.
The company’s giant step has being a contribution to the much desired improvement in the care delivery in Nigeria and to supplement the high demand and consequent importation of drugs which has been on the rise and treat to the national foreign reserve. Moreover, imported drugs have been on the high price side heavily concentrated with unrefined chemicals capable of dangerous after use reactions and affects.
As time goes on the number of the employees or staff has increased to 35 including managerial supervisors assistant manager and operatives.