PROCUREMENT PROCESS MANAGEMENT AND BANK PERFORMANCE; THE CASE OF BANK OF BARODA KANSANGA BRANCH

ABSTRACT

The purpose of this research was to examine the relationship between procurement process

management and Bank Performance with specific reference to Bank of Baroda Kansanga

branch. It was guided by three objectives, that included i) examining the impact of

procurement planning on bank financial performance; ii) analyzing the different procurement

controls and how they influence bank performance; iii) the relationship between procurement

management and financial performance. The study comprised of a population of 70

respondents from which a sample size of 60 respondents were selected, and a descriptive

research design was used to collect data from 60 respondents using self-administered

questionnaires and interview guide as the main data collection instruments. The impact of

procurement planning on bank financial performance was rated high, hence implying that

procurement planning is one of the primary functions of procurement with a potential to

contribute to the success of Bank of Baroda operations and improved financial performance,

the influence of procurement controls and how they influence bank performance was found

to be low whièh implies that the effective procurement controls have no significant influence

on the financial success of Bank of Baroda Kansanga branch in meeting its revenue target

performance levels, and the two variables are positive and significantly correlated (r

value=.395 and sigo.000). The researcher concluded that the Bank of Baroda Kansanga

branch highly practices procurement planning in all activities. Procurement planning should

offer guidance for the development of procurement documents in relation to financial

performance and method selection, there is a positive significant relationship between

procurement management and financial performance in the Bank of Baroda Kansanga branch

in Kampala Uganda. Recommendations based on findings were that; the Bank of Baroda

Kansanga branch, should put in place effective budget plans on all suppliers’ records. In this

procurement planning process, issues surrounding delivery dates, contract compliance, and

customer service issues must be resolved internally before going out to contract. Prospective

researchers are encouraged to research on the following areas; Procurement methods and

quality of procurement services in Bank of Baroda Kansanga branch, procurement process

and performance of Bank of Baroda Kansanga branch.