Procurement Processes And Service Delivery In Local Government: A Case Study Of Bundibugyo District- Uganda

ABSTRACT 

The study was set to establish the role of the procurement Processes on Service Delivery in Local Government: A case study of Bundibugyo district- Uganda. it was guided by three objectives which included establish the challenges encountered by local governments in the procurement process that hinder service delivery, examining factors that affect service delivery in local government of Uganda and finally establish the effect of public procurement process on service delivery in local government. It involved the use of a case study design descriptive in nature using both qualitative and quantitative research approaches. It involved the study population of 80 respondents who were engaged through the use of the interview and questionnaire guide. According to the researchers findings, public procurement processes affects service delivery evidenced by the respondents who agreed to the effects where majority respondents agreed that there is a relationship between procurement planning and service delivery through procurement planning helping to achieve the maximum value for expenditures on services to be delivered. It was also established that there are several challenges registered in the procurement process among which included limited funding fails service delivery, political interference that delays service delivery, corruption that hinders contract execution, compliance constraints, collusion of bidders, limited quality suppliers provides shoddy supplies, too niuch documentation and bureaucracy that makes process expensive. Therefore, there is a need to explore deeply in public procurement process and service delivery to devise the strategies to overcome these challenges. The researcher made recommendations that included the need to minimum remuneration standards set for members of the Evaluation. Committees as is the case xii for the Contracts Committees, the need for a high level management support for establishing a system for procurement records management. Approving procurement plans how the plan will enable them deliver the services, devote considerable time and resources considering the importance of procurement plans in service delivery and there is need for accurate forecasting of what goods, services and works local governments should procure (through procurement planning), the benefits of efficient utilization of resources are obvious.