INTRODUCTION
This chapter provides the background to the Nigerian banking industry in the year 2001 with the Nigerian banks in focus.
It is indisputable that inspite of the competition going on in the already existing banks within the industry. Many new generation banks still spring up. These are as a result of several factors like nature of services rendered by the banks their expansion plans, the quest to meet up with profit margins acceptable by the body of stake holders, seeking markets for their services etc.
During this period the banking industry was misrepresented the banks who on longer consider the satisfaction needed by their consumer, but are constantly reminded of the measures of expansion and growth in line with their competitors.
The quest for opulence has crept not only into the bank, but in all the members of staff themselves and now manifesting into high rate of malpractices in the banking sector.
One important variable of the desired expansion in the banking industry is the cost of staffing, studies have shown that bankers are well paid to encourage and motivate them to their respective duties.
In order to meet up with these costs. Maximum efficiency needs to be put into avoid deficit.
As revealed by Nik Ogbulie viewing it from all indications available, the banking industry is growing in leaps and bounds. But what is yet to be fully determined is whether this growth is informed by increasing rate of efficiency in banking management or increasing demand of banking services by users of the industry. This becomes important because the perceive rate of growth is not industry-wide.
TABLE OF CONTENTS
Title pageii
Approval pageiii
Dedicationiv
Acknowledgementv
Table of contentvii
CHAPTER ONE
Introduction1
1.1Background of the study1
1.2Statement of the problem 3
1.3Objective of study4
1.4Research question5
1.5Purpose of the study5
1.6Scope of the study6
1.7Limitation of the study7
1.8Delimitation of the study8
1.9Significance of the study9
1.10Importance of benefit of study10
1.11Ration/justification of the study11
1.12Assumption of the study11
1.13Definition of the terms involved 12
1.14Plan for development of the topic13
Reference15
CHAPTER TWO
Literature review16
2.0An overview of the Nigerian banking system16
2.1Banking general environment17
2.2Structure of banking system in nigeria19
2.3A survey of the banking system in nigeria 20
2.4Banks struggle in recent times 22
2.5The market movers24
2.6The nature and forms of professional
misconduct in recent years in Nigerian bank25
2.7Banks threat and effect.27
2.8Measures for the improvement
of banking operation28
2.9Marketing strategy in the banking sector 29
Reference31
CHAPTER THREE
3.1Sources of data32
3.2Location of data used33
3.3Method of research investigation33
Reference34
CHAPTER FOUR
4.0Findings35
4.1Characteristic of banking system37
4.2Features of banking business37
Reference42
CHAPTER FIVE
Recommendations and conclusion43
5.0Summary of findings 43
5.1Recommendation45
Bibliography48