Supplier Development and Product Quality: A Case Study of Bidco Uganda Limited, Jinja

TABLE OF CONTENTS

DECLARATION ............................................................................................................................. ,

APPROVAL ................................................................................................................................... ii

DEDICATION ............................................................................................................................... iii

ACKNOWLEDGEMENT .............................................................................................................. iv

CHAPTER ONE .............................................................................................................................. I

PROBLEM AND ITS SCOPE ........................................................................................................ 1

I .0 Introduction ............................................................................................................................... I

I. I Background of the Study ........................................................................................................... I

I .2 Statement of the Problem .......................................................................................................... 3

1.3 Purpose of the study .................................................................................................................. 3

I .4 Objectives of the Study .............................................................................................................. 4

I .5 Research Qucstions .................................................................................................................... 4

I .6 Scope of the Study ..................................................................................................................... 4

I .6. I Concept scope/ subject .......................................................................................................... .4

I .6.2 Geographical Scopc ................................................................................................................ 4

I .5.3 Time scopc .............................................................................................................................. 4

I .7 Significance of the study ........................................................................................................... 4

1.8 Conceptual Frame Work ............................................................................................................ 5

Cl I APTER TWO ............................................................................................................................. 7

I.ITERATURF RI:v11:w ................................................................................................................ 7

2.0 Introduction ............................................................................................................................... 7

2. I Techniques of Supplier Development ....................................................................................... 7

2.2 Challenges faced in implementing supplier development.. ..................................................... I I

2.3 Impact of Supplier Development and Product quality ............................................................ I 3

CHAPTER THREE ....................................................................................................................... I 7

METHODOLOGY ........................................................................................................................ I 7

3.0 Introduction ............................................................................................................................. I 7

3. I Research design ....................................................................................................................... I 7

3.2 Target population ..................................................................................................................... I 7

3.2.3 Sample Size and Composition .............................................................................................. I 7

V

3.3 Sampling Design ...................................................................................................................... 18

3.4 Sources of data ......................................................................................................................... 18

3.5 Tools of data collection ........................................................................................................... 18

3.5.1 Questionnaires ....................................................................................................................... 18

3.5.2 Interviews guide ................................................................................................................... 18

3.5.3 Documentary analysis ........................................................................................................... 19

3.6 Data Quality Control ............................................................................................................... 19

3.6.1 Validity and Reliability of Tools .......................................................................................... 19

3. 7 Procedure of data collection .................................................................................................... 19

3.8 Limitations of the study ........................................................................................................... 20

CHAPTER FOUR ......................................................................................................................... 21

PRESENTATION. INTERPRETATION AND ANALYSIS OF FINDINGS ............................. 21

4.0 Introduction .......................................................................................................................... 21

4. I Respondent's particulars ...................................................................................................... 21

4.1.1 Gender of respondents ...................................................................................................... 21

4.1.2 Age d istrihution of respondents ........................................................................................ 22

4.1.3 Academic Qualirications of respondents .......................................................................... 22

4.1.4 I low long have you worked in this organization .............................................................. 23

4.2 Supplier development techniques applied within Bidco-Uganda limitcd ............................ 23

4.2.1 Whether supplier development is incorporated in operations ofBidco Uganda limited .. 23

4.2.2 Major objectivities of supplier development in Bidco Uganda limited ............................ 24

4.2.3 Supplier development methods arc mostly commonly used hy your organization .......... 24

4.4.4 Reasons for supplier development in Bideo Uganda limited ............................................ 25

4.2.5 Cost controls and certification procedure are important in supplier development practices

in Bidco Uganda limited ............................................................................................................ 26

4.3 Challenges laced in the implementation of supplier development systems in Bidco Uganda

............................................................................................................................................ 27

4.3.2 Whether there are challenges faced in the implementation of supplier development

systems in Bidco Uganda limited .............................................................................................. 28

4.3.2 Remedies to overcome the challenges faced during supplier development in Bidco

Uganda limited ........................................................................................................................... 28

4.4 Effect of Supplier development and product quality in Bid co Uganda limited ................... 29

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4.4.2 Organizations involve supplier development purposely to increase product quality with

~ro ......................................................................................................................................... 30

4.4.3 Product quality depends entirely on supplier development .............................................. 30

4.4.4 Supplier development enhances collaboration between buyer and supplier .................... 31

4.4.5 Supplier development is used as a tool to wipe competition ............................................ 32

CHAPTER FIVE ........................................................................................................................... 33

SUMMARY. CONCLUSION_ RECOMMENDATIONS AND .................................................. 33

AREAS OF FURTHER STUDY .................................................................................................. 33

5.0 Introduction .......................................................................................................................... 33

5.1 Summary of the findings ...................................................................................................... 33

5. 2 c·onclusions ......................................................................................................................... 34

5.3 Rccommcndations ................................................................................................................ 35

5.4 Areas of forther study .......................................................................................................... 36

REFERENCES .............................................................................................................................. 37

Appendices: Appendix i: Questionnaire ....................................................................................... 39

Appendix ii: Interview guide ....................................................................................................... .44

Appendix iii :Time lhirnc .............................................................................................................. 45

Appendix iv: Research Budget ..................................................................................................... .46