The Effect of Human Resources Management on the Profitability of Banks (A Case Study of Zenith International Bank Plc.)

ABSTRACT

This study is purposely designed to brig into lime light the effect of human resources manager has in the overall performance in an organization. The hypothesis formulated was: human resources management has an effect on the International Bank Limited, Victoria Island, Lagos was deal with in detail their Objective and achievement were also reviewed. Relevant literature were reviewed extensively with the meaning history of Zenith International Bank in the world and in Nigeria. The research methodology and data analysis adopted in this study was population size and procedure questionnaires distributed, interview conducted and related books and journal were consulted. Simple percentage rating and chi-square were adopted in the data analysis and result interpreted to determine the validity of the statement of hypotheses.

TABLE OF CONTENTS

Title page                                                                      i

Certification                                                                  ii

Dedication                                                                    iii

Acknowledgment                                                          iv

Abstract                                                                        vi

Table of Contents                                                         vii

CHAPTER ONE

1.0     INTRODUCTION                                                               1

1.1     BACKGROUND TO THE STUDY                                      2

1.2     STATEMENT OF THE PROBLEM                                     3

1.3     STATEMENT OF THE HYPOTHESIS                                4

1.4     OBJECTIVE OF THE STUDY                                           5

1.5     SIGNIFICANCE OF THE STUDY                                      5

1.6     SCOPE OR DELIMITATION OF THE STUDY                   6

1.7     DEFINITION OF TERMS                                                   6

1.8     PLAN OF THE STUDY                                                     7

CHAPTER TWO

2.1     LITERATURE REVIEW                                                     9

2.2     CONCEPTUAL REVIEW                                                    11

2.3     EMPIRICAL REVIEW                                                        26

CHAPTER THREE

3.1     RESEARCH METHODOLOGY                                          29

3.2     STUDY POPULATION                                                       29

3.3     SAMPLE SIZE                                                                   30

3.4     INSTRUMENT FOR DATA COLLECTION                         31

3.5     SAMPLING PROCEDURE                                                 34

3.6     METHOD OF DATA COLLECTION                                   35

3.7     METHOD OF DATA ANALYSIS                                        35

CHAPTER FOUR

4.1     COLLECTION AND ANALYSIS OF DATA                         38

4.2     ANALYSIS OF DATA                                                         42

4.3     ANALYSIS OF DATA AND STATEMENT 0F

ANNUAL REPORT                                                             49

CHAPTER FIVE

5.1     SUMMARY, CONCLUSION AND RECOMMENDATIONS 54

5.2     SUMMARY                                                                        55

5.2     CONCLUSION                                                                   58

5.3     RECOMMENDATION                                                        59

REFERENCES                                                                  61