The Employee Appraisal and its Impact On Performance Among Civil Servants, A Case Study of Kisoko Sub-County Tororo District

ABSTRACT The study set out too investigates on the "'impact of appraisal on the employee performance among the civil servants, case study of Kisoko Sub-County, Tororo District Three objectives guided the study these are (i) to identify the types of performance appraisals in civil service, (ii) to examine the extent to which performance appraisal has impacted on employee perfom1ance and (iii) to identify the challenges faced by the appraisers. Research methodology, descriptive survey was used characterized by quantitative which was important while presenting the information. Findings, males dominated the study; the respondents all had qualification as they were civil servants. It was found out that there are many types of appraisal styles but civil servants were not aware of the existence of most of them. It was also found that appraisal creates positive impact in the working environment, it was found out that most appraisers have no skills that were to be used while doing appraisal. The mitigative strategy of the challenges is having the appraisers trained in how to do the work. Conclusion, it is concluded that most of the staff do not know the appraisal methods used in civil service performance appraisal leads to the promotion of staff and improvement in quality of performance as well as increment in output As far as challenges are concemed, it is concluded that appraiser lack skills to be used in appraising staff. To overcome this training of the appraiser is called for. Recommendation, staff should be trained in appraisal techniques. The staff should be trained in the merits of appraisal managers should be rewarded for the work done, they should also be reliable for the action done by them. The perfonnance must also be done considering the multiple years.

TABLE OF CONTENT

DECLARATION ........................................................................................................... : .................. i

DEDICATION ................................................................................................................................. ii

ACKNOWLEDGEMENT .............................................................................................................. iii

LIST OF ABBREVIATIONS ........................................................................................................ iv

TABLE OF CONTENT ................................................................................................................... v

ABSTRACT .................................................................................................................................. vii

CHAPTER ONE .................................................................................................................. 1

INTRODUCTION ................................................................................................................ 1

!.!.Background of the study ............................................................................................................ 1

1.2.Statement of the problem ........................................................................................................... 3

I .3. General Objective ...................................................................................................................... 3

1.4.Research Questions .................................................................................................................... 4

1.5.Scope of the study ...................................................................................................................... 4

I .6.Significance of the study ........................................................................................................... 5

CHAPTER TWO ................................................................................................................. 7

LITERATURE REVEIW ..................................................................................................... 7

2.0 Introduction ............................................................................................................................... 7

2.1 How has performance appraisal impacted on employee performance? .................................... 7

2.2 What are types ofperfonnance appraisals? ............................................................................... 9

2.3 What are challenges faced by the Appraisers? ........................................................................ 12

CHAPTER THREE ............................................................................................................ 21

METH 0 DO LOGY ............................................................................................................. 21

3.0. INTRODUCTION .................................................................................................................. 21

3.l.Research Design ...................................................................................................................... 21

3.2Research Population ................................................................................................................. 21

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3.3Sample size and sampling procedure ........................................................................................ 21

3.4Data Collection Instrument ............................... , ....................................................................... 22

3.5 Data Quality Centre ................................................................................................................. 22

3.6 Procedure for Data Collection ................................................................................................. 22

3. 7Data Analysis ............................................................................................................................ 23

3. 8Ethical Consideration ............................................................................................................... 23

3 .9Limitation of the Study ............................................................................................................. 23

CHAPTER FOUR .............................................................................................................. 24

DATA ANALYSIS, INTERPRETATION AND PRESENTATION ................................... 24

4.0. !NT ROD UCTI ON .................................................................................................................. 24

CHAPTER FIVE ................................................................................................................ 36

FINDINGS, CONCLUSIONS AND RECOMMENDATION ............................................. 36

5 .0. INTRODUCTION .................................................................................................................. 36

5 .I. Findings .................................................................................................................................. 36

5 .2. Conclusion .............................................................................................................................. 37

5.3. Recommendations .................................................................................................................. 37

APPENDIX IV: BUDGET FOR RESEARCH ............................................................................. 46