The Relationship Between Performances and Conflict Amongst Employees: A Case Study of Uganda Clays

TABLE OF CONTENTS

DECLARATION .................................................................................................................................... i

APPROVAL ........................................................................................................................................... ii

DEDICATION ..................................................................................................................................... iii

ACKNOWLEDGEMENT ................................................................................................................... iv

LIST OF TABLES ................................................................................................................................ V

LIST OF FIGURES ........................................................................................................................... vii

TABLE OF CONTENTS ................................................................................................................... viii

CHAPTER ONE ................................................................................................................................... 1

INTRODUCTION ................................................................................................................................. 1

1.0 Introduction ............................................................................................................................ 1

1.1 Background of the Study ..................................................................................................... 1

1.2 Background of Uganda Clays: ............................................................................................ 1

1.3 Problem Statement ................................................................................................................ 2

1.4 Objective of the Study ........................................................................................................... 3

1. 5 Research Questions: .............................................................................................................. 3

1. 6 Significance of the Study: .................................................................................................... 3

1. 7 Scope of the Study ................................................................................................................. 4

1.8 Definition of the Key words ................................................................................................. 4

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CHAPTER TWO .................................................................................................................................. 6

LITERATURE REVIEW ..................................................................................................................... 6

2.0 Introduction ............................................................................................................................. 6

2.1 The Role of Conflict in the Performance of the Company's Business (Uganda

Clays Kajjansi) .................................................................................................................................... 6

CHAPTER THREE ............................................................................................................................ 10

METHODOLOGY .............................................................................................................................. 10

3.0 Introduction: ......................................................................................................................... 10

3.1 Study Design ......................................................................................................................... 10

3.2 Population and Sample Size .............................................................................................. 10

3.3 Data Collection Instruments ............................................................................................. 10

3.4 Data Analysis and Interpretation ..................................................................................... 11

3.5 Data Type and Resources .................................................................................................. 11

3.6 Study Area ............................................................................................................................. 11

3. 7 Limitation of the Study ....................................................................................................... 12

CHAPTER FOUR .............................................................................................................................. 13

DATA PROCESSNG ANALYSIS AND INTERPRETATION ....................................................... 13

4.0 Introduction ........................................................................................................................... 13

4.1 Presentation and Discussion of Findings ...................................................................... 13

4.2 Findings on whether conflicts amongst employees affect their performance in

Uganda Clays Kajjansi. .................................................................................................................. 17

4.2.1 The findings on whether there is relationship between conflict and

performance in the company ........................................................................................................ 18

4 .3 Findings on whether there is relationship between organizational performance

and conflicts of employees in Uganda Clays Kajjansi ............................................................ 21

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4.4 Findings in weather there are employees' conflicts and resolutions in the company.

·························································································································································CHAPTER FIVE ................................................................................................................................ 29

SUMMARY, CONCLUSION AND RECOMMENDATION .......................................................... 29

5.0 Introduction ........................................................................................................................... 29

5.1 Summary of main findings of the study ......................................................................... 29

5.1.1 Findings on whether conflicts exist in Uganda Clays Kajjansi. ........................... 29

5.1.2 Findings on whether there are employee conflicts and grievances and

disciplinary actions in Uganda Clays Kajjansi. ........................................................................ 30

5.2 Conclusions ........................................................................................................................... 30

5.3 Recommendations ................................................................................................................ 31

5.4 Area for further research .................................................................................................... 33

REFERENCES .................................................................................................................................. 34

APPENDIX ............................................................................................................................................ i

QUESTIONNAIRE ............................................................................................................................... i