ABSTRACT
This research work appraises the role Information and Communications
Technology (ICT) plays in enhancing administration in Power Holding
Company of Nigeria, (PHCN), Enugu Electricity Distribution Company,
Okpara Avenue. The major aim of this study is to identify how the attitudes,
skill and knowledge of ICT by the staff of PHCN have enhanced their
administrative capabilities and affected the efficiency and productivity of the
company. And also to find out how much ICT has helped PHCN as an
organization. The sample size, distributed to the junior, senior and executive
staff cadres of the company was 271, and has questionnaire as a major
gathering instrument. The data from the survey were presented in tables.
Simple percentages were used for analysis. The major findings revealed that
the lower cadres (junior staff) were not exposed to enough ICT training and
some latest ICT tools like voice messaging. This in no small measure affected
the productivity of the company, it is suggested that the management will
provide Information Communications Technology (ICT), a conducive
environment and challenging practical problems to use this important tool of
management. Finally, it was concluded that for the PHCN to be effective in its
administrative and management role, an efficient Information Communications
Technology, has to be put in place. This involves having an efficient and
effective ICT training in place; resources to practice training must also be in
place. Benefits of ICT should be extended to the other units of the company to
ease communication and coordination. Since ICT is continually changing,
frequent workshops/seminars were suggested to help keep workers abreast of
latest developments. Therefore, in order to continue to exist and be productive,
PHCN must embrace the advantages ICT provides.
CHIDIEBERE, C (2021). The Role Of Information And Communication Technology In Enhancing Administration In Power Holding Company Of Nigeria, Enugu.. Afribary. Retrieved from https://track.afribary.com/works/the-role-of-information-and-communication-technology-in-enhancing-administration-in-power-holding-company-of-nigeria-enugu
CHIDIEBERE, CHUKWU "The Role Of Information And Communication Technology In Enhancing Administration In Power Holding Company Of Nigeria, Enugu." Afribary. Afribary, 13 May. 2021, https://track.afribary.com/works/the-role-of-information-and-communication-technology-in-enhancing-administration-in-power-holding-company-of-nigeria-enugu. Accessed 05 Nov. 2024.
CHIDIEBERE, CHUKWU . "The Role Of Information And Communication Technology In Enhancing Administration In Power Holding Company Of Nigeria, Enugu.". Afribary, Afribary, 13 May. 2021. Web. 05 Nov. 2024. < https://track.afribary.com/works/the-role-of-information-and-communication-technology-in-enhancing-administration-in-power-holding-company-of-nigeria-enugu >.
CHIDIEBERE, CHUKWU . "The Role Of Information And Communication Technology In Enhancing Administration In Power Holding Company Of Nigeria, Enugu." Afribary (2021). Accessed November 05, 2024. https://track.afribary.com/works/the-role-of-information-and-communication-technology-in-enhancing-administration-in-power-holding-company-of-nigeria-enugu