A Case Study of New Vision Printing and Publishing Company Limited

TABLE OF CONTENTS

DECLARATION.................................................. ........... .......... ..1

DEDICATION......................... ............. ............ .............. ........ .. .... . ... u1

ACKNOWLEDGMENT ...................................................................................................... 1v

ABSTRACT .............................................................................. ·························· ......... VI

TABLE OF CONTENTS.... ................ ... ............ ..... . ........ .. . . .......... vu

CHAPTER ONE ................................................. . ··············· ························ 1

1.0 INTRODUCTION..................................................... .............. . ......... 1

1.1 BACKGROUND OF THE STUDY... ... . . . . . . . .. 1

1.2 STATEMENT OF THE PROBLEM.... ..... .. .. . ......... . ...... ... . . ............. 3

1.3 RESEARCH QUESTION ........................................................................................... 3

1.4 GENERAL OBJECTIVE................. . ... .. . . .. . . . . .. .. .. .. .... . ...... 4

1.5 SPECIFIC OBJECTIVES ....................................................................................... 4

1.6 SIGNIFICANCE OF THE STUDY ............................................................................. 4

1.7 SCOPE OF THE STUDY ............................................................................................. 5

1.8 CONCEPTUAL FRAME WORK................ . .. . . .. . . . . . 6

CHAPTER TWO .................................................. . . ................................................. 7

2.0 LITERATURE REVIEW . . ....... . ··············· 7

2.1 INTRODUCTION......................... . ............. . . . ······· .......... 7

2.2 THE EFFECTS OF HUMAN RESOURCE POLICIES ON THE

PERFORMANCE OF THE INSTITUTION ................................................................. 7

2.3 DIFFERENT POLICIES COMMON IN ORGANISATIONS.. . . . ............ 12

2.3 .1 Health and Safety Policy ............... .......... ........ . . ..... ...... . .... 12

2.3 .2 Training Policy ..................................................................................................... 13

2.3.3 Leave Policy ........................................................................................................ 13

2.3 .4 Injury at Work................................... ...... ...... .... ..... .. ..... .. ... . ............... 13

2.3.5 Transport Policy........................................................... . .................. 13

2.3 .6 Industrial Placement Policy ................................................................................ 14

2.3.7 Farewell Policy .................................................................................................... 14

2.4 THE CONSEQUENCES OF UNCLEAR POLICIES. ..... . . ..... .. . ............ 16

CHAPTER THREE .......................................................... .

3.0 RESEARCH METHODOLOGY . . .

3.1 INTRODUCTION ....... .

3.2 RESEARCH DESIGN .. .

3.3 STUDY POPULATION..... ......... ......... . ........... .

3.4 SAMPLE SIZE ..

3.5 SAMPLING TECHNIQUE ......... .

3.6 INSTRUMENTS ..... . . . ... . ....

VII

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3.6.1 QUESTIONNAIRES •••••············ •••··· •• H ••••••••••••••• •• ••• •••• 22

:= \TA ANALYSIS ............ . ············ ...22

CHAPTER FOUR ........ ········H•• ............. ············ .... 23

4.0 INTRODUCTION............................................. ................................................. . 23

4.1 Effects of Human Resource Policies and Procedures on Emolovee Performance .. 23

4.2 Policies and Procures in the New Vision........ ............. ............... . ... 26

4.3 Consequences of Unclear Policies .............................................................. . ........... 29

CHAPTER FIVE.... ......... ......... ..... ........... . .......... . .............................................. 31

5.0 INTRODUCTION .. ··············· ............. ············ . H • • ••• H. •• 31

5.1 SUMMARY................................................. ...................................... . ... 31

5.2 CONCLUSION................................................................. . . .................................... 31

5.3 RECOMMENDATIONS ............................................................................................ 32

5.4. Areas for Further Research..................... .. . . .. . .. . .. . ......... .. . .. . . .. . .. . . . . .. . ... 3 2

REFERENCES ................................................................................................................... 33

APPENDIX

QUESTIONNAIRES

INTRODUCTORY LETTl2R