A SURVEY OF THE EFFECT OF THE ROLE OF SECRETARY IN OFFICE ADMINISTRATION AND MANAGEMENT (A CASE STUDY OF MINISTRY OF FINANCE ENUGU)

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Abstract

This topic is the role of management with particular reference to the ministry of finance, Enugu. To carry out this study effectively. Five research questions were formulated. Due to the descriptive survey nature of this work both primary and secondary sources of data collection used. Data were got from the eighteen (18) senior and forty-two (42) junior secretaries that were selected from seven departments of the ministry used for the data collected the students cluster mean statistical tools were employed. The major findings of the study were. Those secretaries performed such roles as information processing, storage and dissemination as well as assisting their bosses in administrative and personnel matters. That there are various effort played by government in uplifting the states of secretaries in the employ. That there are various factors militating against the effective functions in the ministry. Those secretaries are not paid enough remuneration for their roles in the organization that there are views on whether the modern facilities needed by the secretaries in the organization adequate. The researcher therefore recommended that: A board should be set up to look into the immediate problem of secretaries with a view towards resolving modern equipment or machines should be provided for these secretaries most of whom should be retained as well as allowed to attend seminar and conferences to update their knowledge.

TABLE OF CONTENTS

Cover pagei

Title pageii

Approval Pageiii

Dedication iv

Acknowledgementv

Table of Contentsvi

List of Tables

Abstract

CHAPTER ONE

Introduction 1

1.1Background to the Study1

1.2Statement of problems 4

1.3Objective of the Study5

1.4Scope of the Study6

1.5Research Questions / Hypothesis 6

1.6Significance of the Study7

CHAPTER TWO

2.1Review of Literature 9

CHAPTER THREE

3.0Research Methodology 38

3.1Research Design38

3.2Area of Study39

3.3Population of the Study39

3.4Sample and Sampling Procedure 40

3.5Instrument for Data Collection 41

3.6Validity of the Instrument 42

3.7Reliability of the Instrument 42

3.8Method of Administering of Instrument 43

3.9Data Analysis Technique44

3.10 Discussion Rule45

CHAPTER FOUR

4.1Data Presentation and Results46

4.2Summary of Findings61

CHAPTER FIVE

5.1Discussion Implementation and Recommendation

Conclusion

5.2Conclusion 63

5.3Implication of the Results64

5.4Recommendation 66

5.5Suggestions for Further Study69

5.6Limitation of the Study70

References

Appendices

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A SURVEY OF THE EFFECT OF THE ROLE OF SECRETARY IN OFFICE ADMINISTRATION AND MANAGEMENT (A CASE STUDY OF MINISTRY OF FINANCE ENUGU)

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