An Assessment Of The Internal Controls Used By The Uganda Revenue Authority On The Performance Of Businesses In Uganda.

ABSTRACT

This Research was conducted on An Assessment of the Internal Controls used by the Uganda Revenue Authority (URA) On the Performance of Businesses in Uganda. In addition, the study was purely desk field research therefore exploratory analytical in research design. The study used secondary data where information was extracted mainly in journals, magazines, textbooks, internet source, libraries and Newspaper Publications and URA offices in Nakawa. Findings of the study were presented and analyzed in the report which Conclusions & Recommendations were made respectively. The findings revealed that ... both qualitative and quantitative methods of Analysis was Adopted on Descriptive. From the findings, it can concluded that internal control system with m URA IS fundamentally weak and needs improvement.

TABLE OF CONTENTS                                              Declaration ......................................................................................... i Dedication ...................•......................................................................................................•............. ii Acknowlegment .............................................................................................................................. iii Approval ..•...........................•......•..•................•.............................................................•......•.......... iv Abbreviations used .......................................................................................................................... v Table of contents ............................................................................................................................ vi List of tables ..•......•.................................................................................................•............•........ viii List of figures ...............................................................•...........................................•...................... ix Abstract ................................•........................................................................................................... x CHAPTER ONE ............................................................................................................................ 1 1.0 Introduction ............................................................................................................................... 1 1.1 background to the study ..................................•........................................................................... 1 1.2 Objectives ofthe uganda revenue authority (URA) .................................................................. 4 1.3 Statement of the problem ...............................................•.......•.........•......................................... 6 1.4 Purpose of the study ......................•........................................................................................... 7 1.5 Objective of the study ....•........................................................................................................... 7 1.6 Research questons ...................................................................•................................................. 7 1.7 Scope of the study ..................................................................................................................... 7 1. 7.1 Geographical scope ............................................................................................................ 8 1.7.2 Time frame ..................................................................................................................... 8 1.8 Singnificance of the study ......................................................................................................... 8 1.9 Organization of the study report (URA) .................................................................................... 8 CHAPTER TWO ......................................................................................................................... 10 2.0 Literature review ................•.•.•........................................•...........................................•.......... 10 2.1 Introduction ...........................................•.........•........•.....•...........................•....•.................... 10 2.2 Definations of internal controls ............................................................................................. 10 2.3 Various types of internal controls ......................•....•...............•.............................................. 11 2.3.1 SEGREGATION DUTIES ..................................................................................................... 12 2.3.2 PHYSICAL RESTRICTION .................................................................................................. 12 2.3.3 AUTHORISATION AND APPROVAL PROCEDURES ............................................................ 12 2.3.4 ORGANISATION PLAN ....................................................................................................... 13 2.3. 5 PERSONNEL ...................................................................................................................... 13 2.3.6 SUPERVISION .................................................................................................................... 13 2.3.7 MANAGEMENT .................................................................................................................. 13 2.3 .8 CONTROL OF DOCUMENTS ............................................................................................... 14 Vl 2.3.9 MONITORING AND EVALUATION ..................................................................................... 14 2.4 AIMS AND REVELANCE OF INTERNAL CONTROLS .................................................... 15 2.5 PERFORMANCE .................................................................................................................... 17 2.5 .1 PERFORMANCE MEASURE ................................................................................................ 18 2.5.2 FACTORS CONTRIBUTING TO HIGH BUSINESS PERFORMANCE .......................................... 20 CHAPTER THREE: RESEARCH METHODOLOGY ......................................................... 21 3.1 Introduction ............................................................................................................................. 21 3.2 Research Design ..................................................................................................................... 21 3.3 Sampling And Sampling Design ............................................................................................ 21 3.3.1 TARGET POPULATION ...................................................................................................... 21 3.3.2 SAMPLE SIZE ..................................................................................................................... 21 3.3.3 SAMPLE DESIGN ............................................................................................................... 22 3.3.4 SAMPLING FRAME ....................................................................................................... 22 3.4 Data Collection ................................................................................................................. 23 3.4.1 SOURCES OF DATA ........................................................................................................... 23 3.4.2 DATA COLLECTION INSTRUMENT ..................................................................................... 24 3.5 DATA PROCESSING ANALYSIS ................................................................................. 25 3.6 TIME FRAME .................................................................................................................. 25 3.7 CONSTRAINTS DURING DATA COLLECTION ........................................................ 26 CHAPTER FOUR: PRESENTATION, INTERPRETATION AND DISCUSSION OF THE FINDINGS; .................................................................................................................................. 27 41. Introduction ............................................................................................................................ 27 4.2 Demographic Characteristics Of Respondents ........................................................................ 27 4.3 Employees Working with U.RA ....................................................................................... 28 CHAPTER FIVE: SUMMARY, CONCLUSIONS AND RECOMMENDATIONS ............ 36 5.1 Introduction ............................................................................................................................. 36 5.2 Sutntnary .................................................................................................................................. 36 5.3 Conclusion ............................................................................................................................... 36 5.4 Recommendation ..................................................................................................................... 37 5.5 Suggestion Areas for further Research .................................................................................... 38 REFERENCES .............................................................................................................................. 39 ORGANIZATION CHART .......................................................................................................... 40 APPENDIX 1: INTERNAL CONTROL QUESTIONNAIRE ...................................................... 41