AN EVALUATION OF BANKER AND CUSTOMER RELATIONSHIP IN NIGERIA COMMERCIAL BANKS

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ABSTRACT

A banker is a person carrying on the business of receving monies and collecting drafts from customers subject to the obligation of honoring cheques drawn upon them from time to time by their current account.

Banking is the business of receiving monies form outside sources as deposit irrespective of the payment of interest, and the granting of money loans and acceptance of credit or the purchase of bills and cheques or the obligation to acquire claims in respect of loans prior to their maturity or the assumption of guarantee and other warranties for others, or the affecting of transfer and clearing, and other transaction.

A customer is a persons, society, firm or company may be termed a customer when he makes an offer to become a customer which the bank duly accepts

The banker / customer relationship is purely contractual and may give rise to the debtor and creditor relationship. The bank being the debtor and the customer the creditor or the reverse may be the case where the customer given an overdraft or loan facility by the bank.

TABLE OF CONTENT

Title page

Approval page

Declaration

Dedication

Acknowledgement

Abstract

Table of content

CHAPTER ONE

Introduction

1.1Statement of problems

1.2Rationale of the study

1.3Significance of the study

1.4The background of the study

1.5Definition of the terms

CHAPTER TWO

Literature review

2.1The banking business

2.2Who is a banker

2.3Who is a customer

2.4Banker and customer relationship

2.5Rules governing a banker and customer relationship

2.6Responsibility and duties of a banker and customer

2.7Customers duties / responsibility

2.8Right of banker / customer

CHAPTER THREE

Research methodology

3.1Area of study (hypothesis)

3.2Method of data collection

3.3Sources of data

3.4Location of data

3.5Limitation of the study

CHAPTER FOUR

Data presentation, analysis and discussion of result

4.1Presentation of data

4.2Analysis of data

4.3Discussion of result

CHAPTER FIVE

Summary, conclusion and recommendation

5.1The summary

5.2The conclusion

5.3Recommendation

Bibliography

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AN EVALUATION OF BANKER AND CUSTOMER RELATIONSHIP IN NIGERIA COMMERCIAL BANKS

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