ABSTRACT
This research study is on the importance of salesmanship in the marketing of consumer goods. Salesmanship has been described as the act of persuading a prospective buyer to accept an organization’s product, service or idea. While the consumer market is described as constituting ultimate buyers of a product or service for their personal, non-business use.
The trend toward producer proliferation on in the market has culminated in keen competition to the extent that producers find it different to sell their produces. It is as a result of this difference that the researcher has attempted to emphasis on the importance of salesmanship in the marketing of those consumer products.
Remains of related literature focused on the meaning of selling and salesmanship, the consumer market and characteristic of consumer goods. Importance and function of the salesman as well as selling process. For reasons of in-depth analysis, description research approach have been employed in this study. A combination of personal interview, observation and questionnaires have been used as research instruments. The population standard include salesman of Unilever Nig. Plc and customer from the 5 strategic area Kaduna i.e. Ungwan Rimi, Kawo, Tudun Wada, Kakuri and Doki. The researcher uses the simple random as the sampling procedure for this research.
The statistical techniques used here is the simple percentage. The hypothesis formulated is as follows:
HI: Salesmanship contributes to marketing efficiency and productivity
HO: Salesmanship does not contribute to marketing efficiency and productivity.
The null hypothesis have therefore been rejected. The finding reveals that sales people actually influence the customer to buy, it was discovered that the company’s sales budget determines its level and that without the required selling skills, sales people cannot meet sales budgets.
Based on the findings, recommendations have been made to the sales people and producer should employ motivational strategy and effective advertisement for products. The salesman should maintain good public relations, they should be honest and avoid being rude and they should try to acquire more knowledge about the products they are selling. They should also have good language and should have a very effective dressing code.
TABLE OF CONTENT
Title page
Declaration
Approval Page
Dedication
Acknowledgement
Abstract
Table of Content
CHAPTER ONE
1.0Introduction
1.1Background of the Study
1.2Statement of the problem
1.3Significant of the Study
1.4Purpose of the Study
1.5Statement of Hypothesis
1.6Scope of the Study
1.7Definition of Terms
CHAPTER TWO
2.1Selling and Selling Concept
2.2What is a Market
2.3Consumers Market
2.4 Consumer Goods Characteristics
2.5Importance of the Salesman
2.6Functions of the Salesman
2.7The selling process
CHAPTER THREE
3.0Methodology
3.1Area of Study
3.2Research Design
3.3Population of the Study
3.4Sample and Sampling Techniques
3.5Instrument for Data Collection
3.6Administration of the Instrument
3.7Method of Data Analysis and Presentation
CHAPTER FOUR
4.0Presentation and Analysis of Data
4.1Customer Characteristics and Classification
4.2Presentation and Analysis of Consumers Questionnaire
4.3Salesmen Characteristic and Classification
4.4Presentation and Analysis of Salesmen Questionnaire
4.5Proof of Hypothesis
CHAPTER FIVE
5.0Summary, Conclusion and Recommendations
5.1Summary
5.2Conclusion
5.3Recommendations
Bibliography