An Investigation Into The Effectiveness Of The Performance Appraisal System In The Public Sector In Namibia. A Case Of Ministry Of Works And Transport Human Resource Department At Head Office

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ABSTRACT

Performance appraisal system(s) is crucial in assessing public sector employees. The drive for

public sector reform for employee’s performance is significant to the measures set out on

targets to organisations main objectives. This quantitative and qualitative study, therefore

sought to investigate the effectiveness of performance appraisal system in the public sector in

Namibia using the Ministry of Works and Transport Headquarters as a case study. The

population of the study consisted of 32 Human Resource Department Officials as the

researcher used single-stage sampling technique as a sampling procedure and questionnaire

was used as the research instrument to collect data from both management and nonmanagement

personnel. The findings established that, all the 32 participants 100% indicated

that, the appraisal system used in public sector in Namibia is based on Manager/Subordinate

appraisal system also 80% of the respondents from non-management personnel and supported

by all the four (4) management personnel mentioned the measures used are not effective. The

study reveal that, monetary reward as appropriate scheme to reward public sector employees

was expressed by 56% of non-management personnel and 44% called for non-financial but

rather recognition and this was supported by three (3) management personnel. Also, 60% of the

respondents asserted that, Management by Objectives (MBO) must be introduced in the

Namibian public of sector. On recommendations, the researcher recommended that, Office of

the Prime Minister should provide extensive education to the public sector employees in

Namibia on the measures to apply on implementing the appraisal system including providing

reward system as well as introduce modern methods of appraisal system such as Management

by Objectives (MBO) as that brings Managers/Subordinates together in decisions that affects

departments and the, public sector organizations as a whole.

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