Communication And Its Effect On Employee Performance In An Organisation. Case Study: Ceford In Wakiso

ABSTRACT

This research was based on investigating the impact of communication on

performance of employees. It was conducted in CEFORD. It covers top

administrators and employees as its respondents.

The objective of the study was to establish the relationship between

communication and performance, effects of communication and performance

and form of communication used in CEFORD.

The researcher used questionnaires, interviews, and observation as the

research instruments.

The findings indicated that, communication go hand in hand with

performance; and this is evidenced with a massive performance got from the

findings. It was also realized that poor relationship among staff, domestic

problem, language problem, heavily hinders communication flow in CEFORD.

Some of the recommendations made by the researcher in this report included

encouragement of open-door communication philosophy where an employee

is free to report to superior in case of misfortune. More emphasis should be put on formal communication than informal communication.

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