ABSTRACT The researcher studied compensation system and employees’ retention in Hormuud Telecom Somalia (HORTEL). The basic objectives of this study were to find out the employee retention level of HORTEL, to determine the relationship between performance-based pay and employee retention of HORTEL and to examine the relationship between seniority-based pay and the retention of the employees of HORTEL. Data was collected through questionnaire both from employees and managers of HORTEL with total sample size of one hundred (100) from accessible population of one hundred and twenty five (125). Pearson Correlation was used for measuring the relationship between compensation and employees’ retention, frequency tables were also used. Further the findings of the study showed that all of the employees were male; and most of the employees were young in age and most of them had bachelor degree. The findings also showed that the employee retention level was high. The results of correlation indicated a significant relationship between compensation system and employees’ retention particularly performance-based pay and employees’ retention. Based on the results HORTEL should hire female employees and HORTEL should send their employees for further study, because all of its employees were male and significant numbers of the employees were secondary certificate holders. HORTEL should maintain keeping their employees and should be aware of the cost of turnover and it should bring policy and strategies which will keep the company staff longer. HORTEL managers should continue with paying for performance. On the other hand managers of HORTEL should try to increase the relationship of seniority-based pay and employee retention by giving employees seniority based pay such as opportunities for growth and development and retirement benefits to the retired employees.
TABLE OF CONTENTS
Chapter Page
One THE PROBLEM AND ITS SCOPE 1
Background of the Study 1
Statement of the Problem 3
Purpose of the Study 4
Research Objectives 4
Research Questions 5
Hypothesis 5
Scope 5
Significance of the Study 6
Operational Definitions of Key Terms 6
Two REVIEW OF RELATED LITERATURE 8
Introduction 8
Concepts, Ideas, Opinions From Authors/Experts 9
Theoretical Perspectives 27
Related Studies 28
Three METHODOLOGY 33
Research Design 33
Research Population 33
Sample Size 34
Sampling Procedure 34
Research Instrument 34
Validity and Reliability of the Instrument 35
Data Gathering Procedures 35
Data Analysis 35
Ethical Considerations 36
Limitations of the Study 36
Four PRESENTATION, ANALYSIS AND INTERPRETATION
OF DATA 37
Profile of the Respondent 37
Employee Retention Level of HORTEL 40
Relationship between Performance-based pay
and employee retention of HORTEL 42
Relationship between Seniority-based pay
and employee retention of HORTEL 45
Five FINDINGS, CONCLUSIONS, RECOMMENDATIONS
Findings 48
Conclusions 52
Recommendations 54
References 58
Appendices 62
Appendix I Transmittal Letter 62
Appendix II Informed Consent 63
Appendix III Research Instrument 64
Appendix IV Calculation of content validity index 68
Appendix V Interpretation 70
Researcherts Curriculum Vitae 71
Research, S. (2022). Compensation System and Employees’ Retention in Hormuud Telecom Somalia. Afribary. Retrieved from https://track.afribary.com/works/compensation-system-and-employees-retention-in-hormuud-telecom-somalia
Research, SSA "Compensation System and Employees’ Retention in Hormuud Telecom Somalia" Afribary. Afribary, 31 Oct. 2022, https://track.afribary.com/works/compensation-system-and-employees-retention-in-hormuud-telecom-somalia. Accessed 24 Dec. 2024.
Research, SSA . "Compensation System and Employees’ Retention in Hormuud Telecom Somalia". Afribary, Afribary, 31 Oct. 2022. Web. 24 Dec. 2024. < https://track.afribary.com/works/compensation-system-and-employees-retention-in-hormuud-telecom-somalia >.
Research, SSA . "Compensation System and Employees’ Retention in Hormuud Telecom Somalia" Afribary (2022). Accessed December 24, 2024. https://track.afribary.com/works/compensation-system-and-employees-retention-in-hormuud-telecom-somalia