Determination Of Factors Affecting Security And Operation Performance Intomanagement Of Land Information System: A Case Of Dar Es Salaam

ABSTRACT

The aim of this study was to determine factors that affect the security and operation

performance into the Management of Land Information System (MOLIS) at the

Ministry of Land, Housing and Human Settlement Development (MLHHSD). The

researcher used the case study design; whereby both qualitative and quantitative

approaches were used for gathering data for this study. The study investigated on the

potential security issues and operation details of the network, hosts/servers, and

applications such as MOLIS. Questionnaires were used for gathering important

details from ICT experts, system users as well as customers. The observation method

was used for collecting potential details from system users as well as system

operation behaviours. Moreover, the researcher employed the use of security

vulnerability scanners such as; GFI LanGuard 2012 and Nmap 7.01 for the collection

of potential security technical details of network, system and computers.

The Statistical Package for Social Sciences (SPSS) version 20 and Microsoft excel

were used during analysis for the data, whereby, both qualitative and quantitative

analysis methods were used. The use of descriptive statistics method was employed

in order to determine the different percentages of the respondents. Then, qualitative

data was analyzed with the use of content analysis to get meaningful information.

Findings from the study reveal several factors that were contributing in security and

operation performance degradation in MOLIS; whereby factors such as weak system

administration, system design flaws, poor system configurations, system backdoor

activities, bureaucracy, corruption, were some of the mentioned factors associated to.

Moreover, the study used Adobe vulnerability severity rating for categorization and

assessment for the potential vulnerability revealed during the study.