Employee Training and Performance of Manufacturing Companies in Mogadishu Somalia.

ABSTRACT The study whose objectives were employee orientation on organization performance in the manufacturing sector, effect ofj oh rotation on organization performance in the manufacturing sector, effect of promotional training on organization performance in the manufacturing sector of Mogadishu Somalia. The study adopted a descriptive survey design on quantitative and qualitative data. The study involved the employees of the manufacturing companies in Mogadishu who were 160; the sample population was 114 employees who were contacted for data collection through the questionnaires and interview guide. The findings on the first objective reveal the R square of 1.000; this implies that employee orientation accounts for performance of the organization by 100%. On the second objective a 0.2% ofjob rotation contributes to organizational performance and on the third objective promotional training had 24.2% effect on the organizational performance of manufacturing organizations in Mogadishu. The researcher concludes that employee orientation on organization performance in the manufacturing sector of Mogadishu Somalia. The level of the employee orientation was found good though wanting implying that many respondents agree that orientation affect organizations performance. It was also established that there was a significant positive relationship between the orientation and organizational performance in Mogadishu. The second objective provided that the average mean was rated as j oh rotation management was found existing but wanting implying the rate of j oh rotation in the manufacturing sector had issues for the managerial experiences in the organizations. The significant relationship existed though not appropriate for the organizations. The third objectives were finally set to determine the effect of promotion on organization performance in the manufacturing sector of Mogadishu Somalia. The level of promotional was found low and the relationship between the promotional training and performance in the Mogadishu organizations was found positive. The researcher recommend that there is need to establish more policy on orientations in the organizations for improving the process in the organizational setup for the organizations, therefore there is need to improve the orientation mechanisms by establishing a strong culture of welcoming the new comes. Promoting a warm, supportive, and fair climate in a subsidiary may show the sincerity and benevolence of the foreign parent. Job rotation was found affecting the performance of the organizations. There is need to improve the state of affairs in orientation in order to attain more information for development of the country. There is need for frequent and evaluated job rotations of the employees to enable them attain more skills that can serve different organizational requirements. The promotional trainings were being done but poorly therefore there is need for the management of the promotions appear to be the most important form of pay for performance in most organizations, especially in hierarchical, white-collar firms. The management of the organizations need to establish a procedure for promotions in order to attain the value and reduce the challenges in the promotions of the employees.

 TABLE OF CONTENTS

DECLARATION

APPROVAL

DEDICATION

ACKNOWLEDGEMENT iv

TABLE OF CONTENTS v

LIST OF TABLES viii

ABSTRACT ix

CHAPTER ONE: INTRODUCTION 1

1.0 Introduction

1.1 Background of the study 1

1.1.1 Historical Perspective 1

1.1.2 Theoretical Perspective 3

1.1.3 Conceptual perspective 3

1.1.4 Contextual Perspective 5

1.2 Problem Statement 7

1.3 Purpose of the Study 7

1.4 Specific research objectives 7

1.5 Research Questions 8

1.6. Scope of the study 8

1.6.1 Geographical Scope 8

1.6.2 Subject Scope 8

1.6.3 Time Scope 8

1.6.4 Theoretical Scope 8

1.7 Research Hypothesis 9

1.8 Significance of the study 9

1.9 Operational definitions of Key terms 9

CHAPTER TWO: LITERATURE REVIEW 11

2.0 Introduction 11

2.1 Theoretical framework 11

2.2 Conceptual framework 13

2.3. Related Literature 14

2.3.1 Employee orientation and Organization performance 14

v

2.3.2 Job rotation and organization performance 17

2.3.3 Promotion and organization performance 21

2.4 Related studies 23

2.5 Research Gap 25

CHAPTER THREE: METHODOLOGY 27

3.0 Introduction 27

3.1 Research Design 27

3.2 Research population 27

3.3 Sample Size 27

3.4 Sampling procedure 28

3.5 Sources of data 29

3.5.1 Primary data 29

3.6 Data collection Instrument 29

3.6.1 Questionnaire 29

3.6.2 Interview 29

3.7 Validity and Reliability of research Instrument 30

3.7.1 Validity of Research Instrument 30

3.7.2 Reliability of Research Instrument 31

3.8 Data Collection Procedure 31

3.9 Data Analysis 32

3.10 Ethical Consideration 32

CHAPTER FOUR: DATA PRESENTATION, ANALYSIS AND

INTERPRETATION 33

4.0 Introduction 33

4.1 Demographic information 33

4.2 Effect of employee orientation on organization performance in the

manufacturing sector of Mogadishu 35

4.2.1 Employee orientation in manufacturing organizations 36

4.2.2 Organizational performance in manufacturing organizations 38

4.2.3 Effect of employee orientation on organizational performance in the

manufacturing organizations 41

4.3 Effect ofjob rotation on organization performance in the manufacturing 42

4.3.1 Job rotation in organization performance in the manufacturing sector 42

4.3.2 Effect of Job rotation on organization performance in the manufacturing ....44

4.4 Effect of promotion training on organization performance in the manufacturing

sector of Mogadishu Somalia 45

4.4.1 Promotion training in the manufacturing sector of Mogadishu Somalia 45

4.4.2 Effect of Promotional training on organization performance in the

manufacturing sector 47

CHAPTER FIVE: DISCUSSION, CONCLUSIONS AND

RECOMMENDATIONS 48

5.0 Introduction 48

5.1 Discussion of the findings 48

5.2 Conclusions 51

5.3 Recommendations 51

5.4 Areas for Further Research 52

5.5 Limitations 53

REFERENCES 54

Appendix I: Research Questionnaire 62

Appendix II: Interview Guide 65

Appendix III: Map of Somalia Showing Mogadishu 66