EVALUATING THE CHALLENGES, PROSPECTS AND SUCCESS OF INTEGRATING HUMAN RESOURCE SYSTEMS IN THE BANKING INDUSTRY IN N`IGERIA (A CASE STUDY OF INTERCONTINENTAL AND ACCESS BANK MERGER EXPERIENCE

Overview
Cite Work

Title page i

Approval page ii

Dedicationiii

Declaration iv

Acknowledgement v

Table of content vi

Abstractx

CHAPTER ONE (Introduction)

1.0Introduction1

1.1Statement Problem 3

1.2Objectives of the Study5

1.3Research Question6

1.4Scope and limitation of the Study7

1.5Significant of the study7

1.6Definition of terms 7

CHAPTER TWO (Literature Review)

2.0Introduction10

2.1Techniques of Identifying Training needs in Banking

Industry15

2.1.1Direct Observation 16

2.1.2Questionnaire16

2.1.3Interview 17

2.1.4Records17

2.1.5Test and Examination18

2.2Implementing Training and Development Programme 19

2.3The Concept of Manpower Planning in the Banking Industry22

2.4Issues on Banks Merger and Acquisition (2004-2006)23

2.4.1Objectives of Manpower Planning29

2.4.2Reasons for Manpower Planning 31

2.5.The Manpower Planning Process in the Banking Industry33

2.6.Steps in the Human Resources Planning Process in the Banking Industry35

2.7.Motivation Towards Manpower Planning 38

2.8.Relationship Between Motivation and Performance 40

2.9 Techniques of Staff Motivation41

2.10Motive for Consolidation of Banks In Nigeria (2004-2006)49

2.11.Performance Appraisal in the Banking Industry53

2.12.Understanding the Problems with Performance Appraisal56

2.13 Making Appraisal Work 58

2.14.Performance Appraisal Techniques59

CHAPTER THERE (Research Methodology)

3.1Introduction63

3.2 Population of Study63

3.3 Sample Size64

3.4 Sampling Technique64

3.5Method of Data collection64

3.6.Method of Data Analysis 66

CHAPTER FOUR

(Data Presentation and Analysis)

4.1 Introduction67

4.1Features of the sample67

CHAPTER FIVE

(Summary, Conclusion and Recommendation)

5.1 Summary 82

5.2 Recommendations and Conclusion 84

5.3Conclusion85

Reference88

Questionnaires90