Extrinsic Reward System And Employee Performance: A Casestudy Of Mukwano Group Of Companies

TABLE OF CONTENTS

DECLARATION ........................................................................................................... i

APPROVAL ................................................................................................................ ii

DEDICATION ........................................................................................................... iii

ACKNOWLEDGEMENT .............................................................................................. iv

CHAPTER ONE .......................................................................................................... 1

PROBLEM AND ITS SCOPE ........................................................................................ 1

1.0 Introduction .................................................................................................... 1

1.1 Back ground to the study ................................................................................. 1

1.2 Problem statement. .......................................................................................... 4

1.3 Purpose of the study ........................................................................................ 4

1. 4 Objectives of the study ..................................................................................... 5

1.5 Research Questions .......................................................................................... 5

1.6.0 The scope of the study .................................................................................. 5

1.6.1 Geographical scope ....................................................................................... 5

1.6.2 Content scope ............................................................................................... 5

1.6.3 Time scope ................................................................................................... 5

1. 7 Significance of the study .................................................................................. 6

1.8 Conceptual framework ..................................................................................... 7

CHAPTER TWO ......................................................................................................... 8

LITERATURE REVIEW ............................................................................................... 8

2.0 Introduction .................................................................................................... 8

2.1 Theoretical framework ..................................................................................... 8

2.2 Influences of extrinsic rewards on employee performance in organizations ........ 10

2.3 Challenges of poor extrinsic rewards on employee performance in organizations 14

2.4 Mechanisms for improving rewarding systems in organizations ......................... 16

CHAPTER THREE .................................................................................................... 19

METHODOLOGY ..................................................................................................... 19

3.0 Introduction ...................................................................................................... 19

V

3.1. Research design ............................................................................................... 19

3.2 Population size and area of study ....................................................................... 19

3.3.1 Sample population .......................................................................................... 19

3.2 Sampling Procedures ......................................................................................... 20

3.4 Source of data .................................................................................................. 20

3.4.1 Primary data .................................................................................................. 21

3.4.2 Secondary data .............................................................................................. 21

3.5 Data collection instrument ................................................................................. 21

3.5. 1 Questionnaires .............................................................................................. 21

3.5.2 Interviews ..................................................................................................... 21

3.6 Research procedure .......................................................................................... 22

3. 7 Data quality control ........................................................................................... 22

3.8.1 Data processing ............................................................................................. 22

3.8.2 Data presentation and analysis ....................................................................... 23

3.9 Limitations of the Study ........................................ Error! Bookmark not defined.

3.10 Ethical consideration ....................................................................................... 23

CHAPTER FOUR ...................................................................................................... 24

DATA PRESENTATION ANALYSIS AND INTERPRETATION ......................................... 24

4.0 Introduction .................................................................................................. 24

4.1 Profile of respondents .................................................................................... 24

4.2 Description of the independent variable ........................................................... 26

4.3 Description of the dependent variables ............................................................ 30

4.4.1 Relationship between extrinsic rewards and employee performance at Mukwano

group of companies ............................................................................................. 33

CHAPTER FIVE ....................................................................................................... 35

SUMMARY, CONCLUSION, RECOMMENDATIONS AND AREAS OF FURTHER STUDY ..... 35

5.0 Introduction ...................................................................................................... 35

5.1 Summary of the findings ................................................................................... 35

5.2 Conclusions ................................................................................................... 36

YI

5.3 Recommendations ......................................................................................... 36

5 .4 Areas of further study .................................................................................... 39

REFERENCES .......................................................................................................... 40

Appendix I: Questionnaires .................................................................................... 43

Appendix ii: Gant chart showing research time frame ................................................ 46

Appendix iii: Estimated Research Budget ................................................................. 47