Factors Affecting Efficiency In Proper Tendering Processes Of The National Hospital Insurance Fund(Kenya).

TABLE OF CONTENT

DECLARATION ................................................................................................................................................. ii

DEDICATION .................................................................................................................................................... iii

ACKNOWLEDGEMENT ................................................................................................................................... iv

TABLE OF CONTENT ........................................................................................................................................ v

CHAPTER ONE:INTRODUCTION .................................................................................................................... 1

1.1 Background to the study ................................................................................................................................. I

1.2 Statement of the problem .............................................................................................................................. 3

1.3 General objectives of the study ....................................................................................................................... 4

1.3.1 Specific objective of the study ..................................................................................................................... 4

1.4 Research questions ......................................................................................................................................... 4

1.5 Significance of the study ................................................................................................................................ 4

1.6 Definition of terms .......................................................................................................................................... 5

CHAPTER TWO:LITERATURE REVIEW ......................................................................................................... 8

2.1 lntroduction .................................................................................................................................................. 8

2.2 Tendering ..................................................................................................................................................... 8

2.3 Tendering Processes ...................................................................................................................................... 9

2.3.1 Sourcing ................................................................................................................................................... 1 O

2.3.2 Competitive procurement.. ....................................................................................................................... IO

2.3.3 Need for tender procedures specification ...................................................................................... 10

2.3.4 Tender notices ..................................................................................................................................... 10

2.3.5 Tender charges ......................................................................................................................................... 1 I

2.3.6 Submission oftender ........................................................................................................................ 11

2.3.7 Evaluation of tenders ............................................................................................................................... 12

2.3.8 Important conditions in tendering Equal opportunity Equal treatment of bidders ..................................... I 4

2.3.9 Notification of the award of contract ......................................................................................................... 15

2.3.10 Submission of the tender application to the tender board ....................................................... 15

2.3.1 I Contract agreements .......................................................................................................................... 16

2.3.12 Execution of contract ........................................................................................................................ 16

V

2.3.13 The factors that affect the effective administration of the tendering process in public

sector include: ................................................................................................................................................... 16

2.4 Ethics .......................................................................................................................................................... 16

2.4.1 Conflict of interest ..................................................................................................................................... 17

2.4.2 Lack of information ................................................................................................................................... 17

2.4.3 Political neutrality ...................................................................................................................................... 17

2.4.4 Nepotism .................................................................................................................................................... 18

2.4.5 Giving of advice ......................................................................................................................................... 18

2.4.6 Benefit of efficient tendering process ........................................................................................................ 18

2.4. 7 Efiicient service delivery ................................................................................................................... 18

2.4.8 Transparency and fairness .................................................................................................................. 18

2.4. 9 Commitment. .............................................................................................................................................. 18

2.4.10 Promote local industries ................................................................................................................... 19

CHAPTER THREE:RESEARCH METHODOLOGY ...................................................................................... 20

3.1 Introduction ................................................................................................................................................... 20

3.2 Research design ............................................................................................................................................. 20

3.3 Population and sampling techniques ............................................................................................................. 20

3.4 sampling techniques ...................................................................................................................................... 20

3.5 Sample size ................................................................................................................................................ 21

3.6 Data collection methods ................................................................................................................................ 21

3. 7 Data Analysis ................................................................................................................................................ 22

CHAPTER FOUR:RESEARCH FINDINGS AND DISCUSSJON ................................................................... 23

4.1 Introduction ................................................................................................................................................... 23

4.1.1 Experience of Employees ........................................................................................................................... 23

4. l .2 Education Background ............................................................................................................................... 24

t l .3 Reasons for tendering in public organization ............................................................................................ 25

1.2 Benefits of open tendering ............................................................................................................................ 25

1.2.1 Limitations encountered in tendering process ........................................................................................... 26

f.2.2 How to improve tendering process ............................................................................................................ 26