ABSTRACT The objectives of this Research project is on examine the problems of the secretarial studies Department is the Institute of Management and Technology Enugu, to high light possible solutions. Three groups of people in the department were selected for this study, using stratified random sampling method. The researchers used primary source though structured questionnaire and oral interview in gathering useful data from the officials of the department. The researchers also obtained d...
ABSTRACT The study aim at getting both learners and teachers of shorthand to identify the problems and difficulties which they encounter in their learning and teaching of shorthand. The subject were 255 students and shorthand lecturers made up of 155 shorthand students and shorthand lecturers from Institute of Management and Technology (IMT) Enugu and 100 shorthand students and shorthand lecturers from Federal Polytechnic Idah (FPI). One set of questionnaire was administered, it was open to ...
ABSTRACT This research work was undertaken to find out the roles of data preservation in enhancing the efficiency of secretarial function in selected banks in Enugu Metropolis. In doing this, the researcher evaluated the various methods of data preservation their advantages and disadvantages and the functions of a secretary in an organization. The researcher collected data from primary and secondary source. Through the primary source of data questionnaire was used to elicit appropriate inf...
ABSTRACT It was write aim of identifying the major contributions of the secretary to the success of banking administration and determining whether the secretary could be avoided in the scheme of activities without much problems that a through research was carried out in First Bank of Nigeria PLC Enugu both in the Head Office and two branches. The purpose of which was to find answers to this and other pertinent questions by examining the duties, roles and the very functions, which make the se...
ABSTRACT The aim of this study is to find out the impact of the internet on secretarial profession. This research covers the selected business organizations in Enugu metropolis. In this research, the related literature were reviewed. The population used for this study were ninety secretaries which were picked from selected seven business organization in Enugu metropolis. The instrument used for this study were ninety questionnaires which were administered to secretaries in few organization...
ABSTRACT One of the major ways manufacturing industries invest in their work force for greater returns today and even in future is through the training and development of her employees. Training is like sharpening of an existing skill in order to reflect the trends in technology and other socio-cultural environment of an industry. Productivity is the goal of today’s competitive industrial world this training can be a spring board to enhance productivity. The major objective of trainin...
ABSTRACT This study investigated the contributions of secretaries towards the National Economic Development with reference to NEPA Enugu District Office. The secretaries are the image maker of every organization because of the roles they play and the roles they play towards the achievement of organizational goals. The theoretical framework for this study was provided by the review of related literature. Descriptive research were used both questionnaire, library books, journals and lecture no...
ABSTRACT The investigation as an instrument for the achievement of higher productivity with particular reference to Guaranty Trust Bank Ogui Enugu was intended to investigate method used for by the said organization in motivating their worker which leads to increase in productivity in the organization. In conducting the research, the researcher made use of two research instrument, the questionnaire and oral interview. These were among management and the staff of the said organization. In...
ABSTRACT This study examines management perception of a B.Sc certificate holder verses his HND counterpart in the Nigerian civil service. The research problems were stated, this gave rise to research questions using questionnaire in a field of survey data collected were analyzed by simple percentages. It was generated to solve research problems and answer the questions. The research came up with findings, upon which recommendations were made with the view of correcting the discrimination b...
ABSTRACT This research work, investigation welfare packages available to the employees of the Nigeria railway corporation, Enugu and effects on their performance. To conduct the study, a well structured questionnaire validated by three experts in secretarial studies at the Federal Polytechnic Oko and Osisatech polytechnic Enugu. About 298 questionnaire were distributed to correspondents. The completed questionnaires were presented in the table and analysis using percentage scores. A sample o...
ABSTRACT This research work was undertaken to survey the impact of the high rate of failures in shorthand in the department of secretarial studies, Benue state Polytechnic, Ugbokolo. It consists of five chapters. Chapter one deals with background of the study, statement of problem, purpose of study, scope of the study, significance of the study, research questions and definition of terms. While chapter two reviewed some related literatures. Chapter three consists of research methodology ...
ABSTRACT This research is an investigation into the problems affecting secretaries product with the some selected business organization. In pursuance of this investigation, four research objectives were used. The researcher utilized survey method. The data were gathered mainly though questionnaire. Thirty (30) copies of questionnaire were given to six organizations and the number returned was twenty 920) duly comoleted. The data generated were then presented, analysed and interpret...
ABSTRACT This research work “The effects of poor office environment on the secretary’s job performance†was carried out with the overall aim of finding out the effects of poor office environment on the secretarys job performance. Institute of management and technology was used as a case study. The data for this study was collected through the use of questionnaire and observation methods. The administered questionnaire were analysed in tabular forms use simple percentage...
ABSTRACT The topic of this study is – Effect of Staff Welfare and Motivation on the Productivity of the Secretarial Staff – A case study of Central Bank of Nigeria, Enugu zonal office. Primary and secondary sources of data were used to gather facts. The questionnaire which was structured as the major source of data collection. For research questions which were formulated were duly analyzed. The population of the study was 12. 12 were secretaries while 10 were management staff a...
ABSTRACT This research project tends to scrutinize the effect of frustration on Nigerian Secretaries. This is because Nigerian Coal Corporation Enugu faces some problems like denial of qualified privileges like pay rat and office working facilities. To test the fact, four hypothesis were drown. (1)managers as well as workers can cause frustration (2)Frustration can decline productivity (3)A frustrated secretary is a corrupt worker (4)Frustration always lead to aggression. The hypothesis w...