ABSTRACT For the effective discharge of their duties, professional secretaries must have a mastery of the basic office skills. These skills include Shorthand, typewriting etc. of all these skills, shorthand happens to the most important and most challenging of all. But in secretarial departments of most tertiary institutions, most students believed that secretaries no longer write shorthand in business offices with the invention and installation of such machines e t c. This na...
ABSTRACT This study identified relevant role and performance effectiveness of professional secretaries in selected Government parastatal in Enugu metropolis. The study looked of issues like professional performance, rewards, training and other they experience in the course professional hazardous of their activities. Questionnaires were used in collecting data which were analyzed using percentage formular. The some findings showed that professional secretaries engage themselves in...
ABSTRACT This research work has been carried out to determine the fate of secretaries with regard to increase in technological advancement. The instruments used in gathering data for this study are, the questionnaire, oral interview and observation. The scope of study covered are three selected banks in Umuahia, Abia State. Namely: Union Bank, standard Trust bank and first bank Nigeria Plc. The data were collected from sample secretaries in the above mentioned banks and were analyzed...
ABSTRACT This study was carried out to investigate the effects of modern office automation on the productivity of secretaries in Government parastatals in Enugu State (A case study of UNTH, Enugu). In order to obtain the required information, questionnaires were administered to secretaries in Administration through UNTH, Enugu. Data collected are presented under discussion and findings in chapter four . From the data collected, the researcher was able to identify the effects of automation ...
ABSTRACT This study was centered on the status and impact of the secretary in the labour market. The study was carried out in three organization in Enugu North. The result of the study would assist the management of the various organization in determining the worth of secretary in the business world. In order to carry out the study successfully, certain hypotheses were formulated amongst which were secretaries are in great demand in the labour market compared with those of other professions,...
ABSTRACT Record management is the making use, control and disposition of records, so that the system works efficiently and economically. Business organizations, government ministry, educational institutions and social institutions depend upon records for their existence. There are several problems that stand in the way of achieving an efficient and effective records management in institution of higher learning. In view of this, the researcher decided to identify some of these problems of rec...
ABSTRACT The purpose of this study is the working conditions on the performance of professional secretaries. Amongst all other working conditions, the researcher has deiced to choose leadership styles for this study. In sourcing and collection of data meant for the research work, the researcher used oral interview to professional secretaries. Also, she designed a 30 item questionnaire for the purposes. The questionnaire was collected and analysed using the simple percentage methods. ...
ABSTRACT The aim of this study is to identify the causes of Mass Failure of students in shorthand in the Department of Secretarial studies. I.M.T, Enugu. In souring for the required information, questionnaires were administered to the students of the Department of Secretarial Studies and Business Education in addition to lecturers in these Departments. Information gathered were analyzed in chapter four(4) of this project. Most respondents including lecturers believe that shorthand is ...
ABSTRACT The study is aimed at finding a survey of the factors responsible for students poor performance in shorthand in polytechnics in Enugu. In search of the required information, the researcher administered questionnaires to 100 respondents that made up the population for this study. The information gathered were presented in tables and analyzed using simple percentage. A number of factors were identified to be responsible for mass failure of students in shorthand. They include, Inadequa...
ABSTRACT Many modern business organization has spend huge amount of money to equip their offices with modern equipment. Some of them do so in order to approve the efficiency of their workers and reduce the time spent in doing office jobs. The facts is that, this has brought fear for technologies will soon throw them out of job, this implies that they do not clearly understand the roles this modern equipment have came to play for the secretaries. This study was therefore designed to identify...
ABSTRACT This research work was carried out to examine the influence of communication equipment on the efficiency of the secretary with particular reference to Nigerian Breweries Public limited company NBL/Ama Green Field 9th mile corner Enugu. The theoretical frame work for this study was based on the use of related literature. Both questionnaire, interview, textbooks, dictionary and past project were used in data collection and the researcher made use of all secretaries to the managers o...
ABSTRACT A lot of us after graduating from our schools of higher learning are still ignorant about what it takes to work with people in an organization nor so they posses any knowledge of psychology. Most of the executives, especially the secretaries we are focusing our attention on, can recite a set of rules when asked how to handle a specific situation, but are at a loss when human relations function are relegated to the background, the effect on an organization will be counter productive...
ABSTRACT This study was carried out in order to find the effect of Information and Communication Technologies on the performance of the office staff. Particular secretaries at first Bank of Nig. Plc.Enugu (Emene) Branch. The secretary who is an indispensable member of the office has been affected on one way or the other by the introduction of these Information Technology. Find-out whether modern equipment has come to displace the role of the secretary or to improve the secretary efficiency...
ABSTRACT The main aim of this project is to find out the effects of students industrial work experience scheme to the students in tertiary institutions in Federal Polytechnic Oko in Anambra State. The researcher considered whether students actually receive practical training in industries and how far the training has assisted in improving their performance in school. In chapter two the view of various writers that were relative to the topic were stated and reviewed. Questionnaire items were ...
ABSTRACT This research work tends to scrutinize the causes and effects of frustration on Nigerian secretaries with particular reference to Nigerian breweries plc 9th mile corner faces some problems like vandalization of office stationary, crates of beers, misuse of office facilities like telephone among others. These problems and other yet to be discovered moved the researcher to the topic. THE CAUSES AND EFFECT OF FRUSTRATION ON NIGERIAN SECRETARIES. To achieve this aim, the researcher divi...