ABSTRACT This study examines management perception of a B.Sc certificate holder verses his HND counterpart in the Nigerian civil service. The research problems were stated, this gave rise to research questions using questionnaire in a field of survey data collected were analyzed by simple percentages. It was generated to solve research problems and answer the questions. The research came up with findings, upon which recommendations were made with the view of correcting the discrimination b...
ABSTRACT This research work, investigation welfare packages available to the employees of the Nigeria railway corporation, Enugu and effects on their performance. To conduct the study, a well structured questionnaire validated by three experts in secretarial studies at the Federal Polytechnic Oko and Osisatech polytechnic Enugu. About 298 questionnaire were distributed to correspondents. The completed questionnaires were presented in the table and analysis using percentage scores. A sample o...
ABSTRACT This research work was undertaken to survey the impact of the high rate of failures in shorthand in the department of secretarial studies, Benue state Polytechnic, Ugbokolo. It consists of five chapters. Chapter one deals with background of the study, statement of problem, purpose of study, scope of the study, significance of the study, research questions and definition of terms. While chapter two reviewed some related literatures. Chapter three consists of research methodology ...
ABSTRACT This research is an investigation into the problems affecting secretaries product with the some selected business organization. In pursuance of this investigation, four research objectives were used. The researcher utilized survey method. The data were gathered mainly though questionnaire. Thirty (30) copies of questionnaire were given to six organizations and the number returned was twenty 920) duly comoleted. The data generated were then presented, analysed and interpret...
ABSTRACT This research work “The effects of poor office environment on the secretary’s job performance†was carried out with the overall aim of finding out the effects of poor office environment on the secretarys job performance. Institute of management and technology was used as a case study. The data for this study was collected through the use of questionnaire and observation methods. The administered questionnaire were analysed in tabular forms use simple percentage...
ABSTRACT The topic of this study is – Effect of Staff Welfare and Motivation on the Productivity of the Secretarial Staff – A case study of Central Bank of Nigeria, Enugu zonal office. Primary and secondary sources of data were used to gather facts. The questionnaire which was structured as the major source of data collection. For research questions which were formulated were duly analyzed. The population of the study was 12. 12 were secretaries while 10 were management staff a...
ABSTRACT This research project tends to scrutinize the effect of frustration on Nigerian Secretaries. This is because Nigerian Coal Corporation Enugu faces some problems like denial of qualified privileges like pay rat and office working facilities. To test the fact, four hypothesis were drown. (1)managers as well as workers can cause frustration (2)Frustration can decline productivity (3)A frustrated secretary is a corrupt worker (4)Frustration always lead to aggression. The hypothesis w...
ABSTRACT This study aimed at comparing secretarial profession of yesterday and today. The problem observed in the study was that there is need to examine the productivity and deficiency of secretaries of yesterday years ad today. The need for this comparison is justified by the fact that the modern business environment is one place that has witnessed various changes especially in terms of technology. This, this study was carried out among secretaries and business executives who have secr...
ABSTRACT This study investigated the impact of motivation on the staff of Emenite Limited Enugu. The researcher collected data for this study based on the questionnaires administered to management and staff of the organization. A simple percentage techniques were used in analyzing the data. Some of the findings made were the availability of fringe benefits like retirement allowance, transport allowance, housing allowance etc and there however some of problems associated with the administra...
ABSTRACT In this thesis, the researchers did all her best to see that no step necessary for carrying out a qualitative and quantitative research study was ignored. The objective of this study is to provide readers of the project, with information on how a survey work incentive offered influence the organizational success in Ama Breweries, 9th Mile Corner, Ngwo. It is also very important to the practicing managers who constantly needs to refresh and update their knowledge. Other revelations...
ABSTRACT The purpose of this research is to find out, compare and analyse the attitude of male and female students towards shorthand course in the Institute of Management and Technology (IMT), Enugu. The researchers were guided by the shorthand attitude scale (SAS) relating to students attitude towards shorthand course, the difference between male and female students attitudes towards shorthand course in the Institute of Management, Enugu. Also to find out the implication of lack of adeq...
ABSTRACT This research work is aptly titled An Investigation into dynamic role of secretaries in Business organization. A case study of Ama Brewery company Plc Enugu. The study is to identify the inter-relationship between the secretary and the true image of the secretary in an organization and also between the secretary and the executives The researcher use questionnaires to obtain the necessary data and interview as conducted with Ama Brewery company Plc Enugu. The major findings include...
ABSTRACT Why are banks established? Actually banks are established to make profit. Are these profit made at the expenses of the customers? Or is it as a result of the services provided by these banks? It the aim of this research work to find out if banks apply the marketing concepts. Is customers satisfaction what these banks attain to achieves. This research work has five chapter. Chapter one contain a general discussion of the marketing concepts as seen by different people. It went...
ABSTRACT This research work investigated the impact of secretaries on improving the quality of services rendered by NITEL Plc, Enugu. A sample of 74 respondent is the same with the number of the population that were used. Questionnaires structured in two-phases was used to elicit useful responses from the respondents, based on the analysis of the data collected. The following major findings were made: 1.Secretaries are true image makers of NITEL Plc, Enugu. 2.Secretaries contribute a lot to ...
ABSTRACT The study investigated human relations functions available in EMENITE Plc. and AMAH BREWERIES NGWO. Questionnaire structured in two phases were used as instrument. The population consisted the management and the employees of both companies for this research and a sample of 150 was used out of the total population of 300. From the analyses of the data: it was discovered that EMENITE and AMAH BREWERIES have beautiful human relations policies that have motivated their staff towards g...