ABSTRACT This study examine the effect of self-efficacy, welfare and motivation on secretary’s productivity in Lagos Secretariat, Alausa, Lagos State. This study adopted descriptive research design. The population was drawn from Lagos Secretariat, Alausa, Lagos State. 50% were used to select one hundred and twenty-three secretaries that participated in this study. The instruments used were Generalized Self-Efficacy Scale (GSES); Economic and Welfare Packages Scale (EWPS); Employee Moti...
The Nigerian prisons were first established as native authority outfits, these were at old Calabar, Onitsha, Benin, Sapele in addition to the one in Lagos. However, the Native Authority prison system has now assumed the status of an octopus federal organization with a unitary command system, radiating the same structure, implementing the same policies and aspiration all over the country (Adelola and Atere (2002). Prison is an institution where inmates are confined to serve sentences in excess...
ABSTRACT This study investigated the challenges of secretaries in model financial houses. The theoretical frame work for this study was provided by the review of related literature. Research questions were designed and questionnaires prepared to enable the researcher collect enough data as regards the study. Information were sought through secondary sources such as textbooks, journals, lecture notes etc. were used in data collection and the researcher made use of all the secretaries as the p...
ABSTRACT The research work was based on the problems of ineffective communication in business organization, a case study of Vetco Gray Nigeria Limited, Port-Harcourt. The purpose of the research was to find out the problems caused by ineffective communication and the strategies, which could be used to enhance effective communication in business organization. In source for data for this study, relevant questionnaires were produce and distributed to both Senior and Junior staff in the organiza...
ABSTRACT This research has been carried out to discover the impact of modern information technology (IT) on the job of the effect of modern information technology on yesterday’s secretary focus on public and private metropolis, Enugu. The theoretical frame work for this study was based on the use of related literature. Both questionnaire, interview, lecturer notes, textbooks, dictionary and past project were used in data collection and the researcher make use of all the categories of ...
ABSTRACT Despite all the problems that militate against commercial schools, a lot of people still enroll in the private business institute. It was also found out that private business schools set their aims and objectives complementing the aims of secondary schools and it was noted that commercial schools offers in their curriculum some major commercial subjects and some other non-commercial subject. The private commercial school in Enugu Urban has contributed tremendously in the product...
ABSTRACT This research is aimed at examining the impact of Employee welfare services in business organization n Nigeria. It is organized in five chapters. Chapter one deals with the introduction which presents the background of the study where the topic under study was introduced, statement of the problem under study was given. Objective of the study research quotations, significance of the study, delimitations and definition of terms were dealt with. In chapter two, a review of related ...
ABSTRACT The aim of this project/research work is to find out the problems facing filling/correspondence in Institute of Management and Technology (IMT) Enugu and to give useful suggestions. To obtain the necessary information for the research, the researcher used the questionnaire. From the findings, it was discovered that the institution stand to loose valuable man hours, experience great delays in the execution of official duties if it takes a lot of time to find and retrieve files in off...
ABSTRACT As there are needs for more qualified secretaries in the labour market, and the scarcity of these grades of secretaries, it is necessary to train more secretaries. This paper reviews the scanty literature on the development of job enrichment scheme for secretaries in Nigerian National Petroleum Corporation. A case study method of research was adopted with questionnaire form filled by managers and secretaries who are staff of this oil company, interviews were also conducted. Aver...
ABSTRACT This research work aims at finding out the problems inherent in the training and development of secretaries in a depressed economy. The main purpose of this study is to survey these problems and find out management problems in the training and development of secretaries. The background of the study was discussed in chapter one. In the literature review the problems were outlined and discussed by many authors. The research instruments used consist of questionnaire and interview, the ...
ABSTRACT One of the major ways, organizations invest in their work force for greater returns today and even in employees. Training is like sharpening of an existing skill in order to reflect the trends in technology and other social cultural environment of an organization. Productivity is the goal of today competitive business. The major objective of training and development is to increase the efficiency of the employees with the resulting increase in corporate productivity. Human re...
ABSTRACT A lot of employees think that their secretaries are not producing as much as they should. That they are not working up to maximum capacity where as there is room for improvement in their job performance. In order for any organization to achieve its basic objectives, it must lay strong emphasis on the way it observes the environmental factors that affect their organizations as a whole and that of the secretary in particular. Efficient performance is contingent upon the proper mat...
ABSTRACT The choice of this topic study: Management/labour Relations and Its Effects on Productivity come up owing to the researcher’s desire to find out the effects relationship of mismanagement labour has on productivity in firms especially its concerns NITEL Plc, Enugu. In order to find out this, questionnaire and personal interviews were used, such factors which should not be neglected like proper communications, the need for motivations allowing workers to participate in decisi...
ABSTRACT This research is aimed at identifying competencies required by secretaries in First Bank Nigeria Plc., Enugu. In carrying out the study, questionnaires were developed and administered on secretaries and their bosses in First Bank Nigeria Plc., Enugu. After the analysis of the data, the following were found, competency required of secretaries include sound judgment, tactfulness, resourcefulness, good communication still and organizing ability. The study also found out that modern...
ABSTRACT This study was carried out to discover the possible implications posed by the office Technologies in Secretarial Education Curriculum in Nigeria Polytechnics. This study was conducted making use of institute of management and technology (I.M.T) Enugu. The instruments used for data collection were questionnaires and documents, while a total of four research questions were also used. The data collected from the respondents was analyzed using percentage method and they were used ...