OCIR-CAFE Management, Rwanda and its Employee Motivation

ABSTRACT

 The globalization of business and advancement of information technologies have brought changes that are reshaping the world of work. They alter the way business is done, the way employees behave and the way managers manage their employees. Motivating employees and increasing the production have become an important and complex task for the managers. That is why the study was carried out on OCIR-CAFE management, Rwanda and its employee motivation with the objectives of identifying the profile of the respondents in OCIR-CAFE, determining the relationship between OCIR-CAFE management and motivation of employees, establishing the relationship between OCIR-CAFE management and increment of production, and identifying the strategies that could be used to motivate employees and increase production. The study was designed as a survey. The population of the study included all employees of OCIR-CAFE in Rwanda, The sample size was 165 employees. Data was collected using a questionnaire. From all findings, the researcher realized that there is little stability in the company. It is recommended that the employers, employees and all stakeholders sit and set the rules and regulations which govern and secure them, together.

TABLE OF CONTENTS

DECLARATION A

DECLARATION B

APPROVAL SHEET iii

DEDICATION

ACKNOWLEDGEMENT v

ABSTRACT

TABLE OF CONTENTS vii

LIST OF TABLES ix

Chapter Page

One THE PROBLEM AND ITS SCOPE 1

Background of the Study i

Statement of the Problem 3

Purpose of the study 3

Research questions 4

Hypotheses 4

Geographical Scope 4

Content Scope 4

Theoretical Scope S

Time Scope 5

Significance of Study S

Operational Definition of Key Terms 5

Two REVIEW OF RELATED LITERATURE 7

Concepts, Ideas, Opinions From Authors/Experts 7

Theoretical Perspectives 8

Conceptual Framework ii

Related studies ii

Three METHODOLOGY 26

Research Population 26

Sampling Procedure 26

Sample size 26

Research Instrument 27

Data Analysis 30

Ethical Considerations 30

Limitations of the Study 30

Four PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA 32

Five FINDINGS, CONCLUSIONS AND RECOMMENDATIONS 5O

Introduction 50

Findings so

Conclusions si

Recommendations 53

References 55

Appendices 60

APPENDIX I — Transmittal Letter 60

APPENDIX II— Questionnaire for OCIR-CAFE employees 61

APPENDIX III — Researcher’s Curilculum Vitae 68