Organizational Factors Affecting Employee Performance At The College Of Computing And Information Sciences (Cocis), Makerere University, Kampala - Uganda

ABSTRACT

The study investigated the organizational factors that influence the performance of employees at the College of Computing and Information Sciences (COCIS), Makerere University, Kampala. The objectives of the study were: to examine how organizational culture influences employee performance at COCIS, Makerere University; to establish the relationship between organizational communication and employee performance at COCIS, Makerere University; and to find out how organizational commitment influences performance of employees at COCIS, Makerere University. A descriptive survey research design was adopted using both quantitative and qualitative methods. The study targeted 109 respondents but 82 returned the survey questions, indicating a response rate of 75 per cent. Simple random sampling technique was used to select Academic Staff and Support Staff while purposive sampling was used to select the College Management Staff, and stratified sampling was used to select the Administrative Staff. Data analysis involved frequencies, percentages and inferential statistics such as correlations and the coefficient of determination. Findings revealed a positive relationship (r=0.278, sig=0.011) between organizational culture and employee performance; a significant positive relationship (r=0.310, sig=0.005) between organizational commitment and employee performance; and no significant relationship (r=0.048, sig=0.667) between organizational commitment and employee performance. It was therefore concluded that organizational culture and organizational communication positively affected the performance of employees at COCIS in one way or the other. The study recommends that the College management should build and improve on teamwork and develop the current leadership to maintain the culture; create opportunities for employees to interact with the managers of the college in order to improve on the communication; and encourage employee innovation, increase on their salaries, institute organizational loyalty programmes and reward long-serving employees.