Outcome of the Choice of the Training Needs Assessment on Employee Training in Private Hospitals. A Case Study of Mwananchi Hospital in Mwanza Tanzania.

ABSTRACT 

This study investigated the outcome of training needs assessment on employee training in private hospitals. The research based on three specified research objectives which were to asses the outcomes of training needs assessment on staff training at Mwananchi Hospital, to investigate the current training programmes at Mwananchi Hospital and to examine any improvement and performance of staff training. From the research, the problem of not conducting training needs assessment before selecting employees for training was realized. The researcher used secondary sources to get review of related literature relevant with training needs assessment before conducting employee training so as to make an effective training. The case study research design was used because it intensive analysis of the single case. Purposive and random samplings were used in this study. The sample size was 70 out of the population of 85 respondents. Data were gathered through interview and questionnaires, and were analyzed qualitatively and quantitavely. The findings indicated that majority of the respondents agreed that organizational analysis, personal analysis and task analysis before training are very important for effective training. The out comes of not conducting TNA at Mwananchi Hospital was revealed. The researcher concluded that there was no training needs assessment before conducting training at Mwananchi hospital. He recommended that Mwnanchi Hospital should conduct organizational analysis, personal analysis and task analysis before training to avoid unbiased training.

TABLE OF CONTENT

Declaration A ii

Declaration B iii

Approval Sheet iv

Dedication v

Acknowledgement vi

Abstract vii

Table Of Content viii

List Of Tables xi

List Of Figures xii

CHAPTER ONE

1.0 INTRODUCTION 1

1.1 Background Of The Study 1

1.2 Statement Of The Problem 4

1.3 Purpose Of The Study 5

1.4 Research Objectives 5

1.5 Research Questions 5

1.6 Scope Of The Study 6

1.7 Significance Of The Study 6

1.8 Review 7

CHAPTER TWO

2.0 Review Of Related Literature 8

2.1 Over View .8

2.2 Theoretical Framework 8

2.3 Conceptual Framework 9

2.4. Critical Reviews 12

2.5 Summary And Research Gap To Be Filled 17

CHAPTER THREE

3.0 MethodoDogy 19

3.1 Overview 19

3.2 Research Design 19

3.3 Target Population 20

3.4 Sampling Design 20

3.4.1 Sampling Procedures 20

3.4.2 Sample Size 21

3.5 Research Instruments 22

3.5.1 Questionnaires 22

3.5.2 Interviews 22

3.5.3 Validity And Reliability 23

3.6. Data Processing And Analysis 27

3.7. Limitations Of The Study 28

CHAPTER FOUR

4.0 Data Presentation, AnaDys~s And Interpretation 29

4.1 Overview 29

4.2 Quantitative analysis 29

4.3 Qualitative Analysis 45

CHAPTER FIVE

5.0 Over ‘tI~~lAI. a.u.a.*uuu.u,..u.Ia...... a.....,,..u....u.,.u..a 50

5.2. Findings 50

5.3 Conclusion 52

5.4 Recommendation 53

5.5 Area for further Research 54

References 55

Appendix A: Questionnaires for employees

Appendix B: Interview guide questions for key informers

Appendix C: Introduction letter

Appendix D: Acceptance letter

Appendix E: Krejcie and Morgan table (1970;p.608)

Appendix F: Map of Tanzania