ABSTRACT
This research work on Quality control as an effective tool in production standardization (A case study of Seven Up Bottling Company Nigeria Limited). It strives to assess the role of quality control in enhancing the product standardization of manufacturing organizations. The study argues that the ultimate aim of any manufacturing company is the production of quality goods and services for the satisfaction of its customers and to maximize profit. The study reveals that for any product to survive the competitive nature of the market depends on the value attached to the products by the consumers. Such value may include quality, durability, price, utility and cost of others. It further asserts that beverage industries are concerned with/ despite the fact that the beverage products are being used by a wide range of customers within the society, there is need for the manufacturers to consider individual optimum benefits, to be able to accomplish this aim, the quality of the product must be given adequate recognition. One of the major findings was that, the quality control personnel need to be given adequate compensation and recognition to enable them perform creditably well. Their basic functions of supervision is to ensure that standard outputs are produced for the satisfaction of their clients. It is recommended that Seven Up Bottling Company should therefore intensify more effort in their quality control techniques practice to bring their products to the standard of other foreign country predicts so as to enhance their quality standard.
TABLE OF CONTENTS
TITLE PAGE
APPROVAL PAGE
DECLARATION
TABLE OF CONTENTS
ABSTRACT
CHAPTER ONE
INTRODUCTION
1.1BACKGROUND OF THE STUDY
1.2STATEMENT OF THE PROBLEM
1.3OBJECTIVES OF THE STUDY
1.4STATEMENT OF HYPOTHESIS
1.5SIGNIFICANCE OF THE STUDY
1.6SCOPE OF THE STUDY
1.7LIMITATION OF THE STUDY
1.8HISTORICAL BACKGROUND OF THE CASE STUDY
1.9DEFINITION OF TERMS
CHAPTER TWO
LITERATURE REVIEW
2.1THE CONCEPTS OF QUALITY
2.2QUALITY CONTROL
2.3THE OBJECTIVES OF QUALITY CONTROL
2.4QUALITY
2.5KINDS OF QUALITY
2.6QUALITY AND RELIABILITY
2.7QUALITY ASSURANCE
2.8STANDARDIZATION AND VARIETY REDUCTION
2.9THE ECONOMICS OF STANDARDIZATION AND QUALITY
2.10QUALITY AND COST
2.11QUALITY OF PURCHASE ITEM
CHAPTER THREE
RESEARCH METHODOLOGY
3.1RESEARCH DESIGN
3.2RESEARCH POPULATION
3.3SAMPLE SIZE AND SAMPLING TECHNIQUE
3.4METHODS OF GATHERING DATA
3.4.1Questionnaire
3.4.2 Personal Interview
3.4.3 Direct Observation
3.5JUSTIFICATION OF METHOD USED
3.6METHOD OF DATA ANALYSIS
3.7JUSTIFICATION OF INSTRUMENT USED
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.0INTRODUCTION
4.1DATA PRESENTATION AND ANALYSIS
4.2DISCUSSION OF RESULT
4.3TEST OF HYPOTHESIS
4.4NEW FINDINGS
CHAPTER FIVE
SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATION
5.1SUMMARY OF FINDINGS
5.2CONCLUSION
5.3RECOMMENDATIONS
BIBLIOGRAPHY
APPENDIX
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