This work is designed to examine the problem of academic stress among students of the University of Cape Coast, School of Business, its causes and ways of controlling it to enhance the students’ performance. The objective of this study is to examine the effect of stress on the academic performance of University of Cape Coast, School of Business students and the associated risk when stress is not managed properly. To achieve this objective, three (3) research questions were tested and the li...
ABSTRACT The study evaluated the performance appraisal system and its effect on employee performance at the Northern Regional Co-ordinating Council, Tamale. The study adopted descriptive survey research design. Primary and secondary sources of data were used for the research. Close-ended questionnaires were used in the collection of the primary data with a sample size of 86. Quantitative approached was adopted to analyze the data. This revealed that, the Northern Regional Co-ordinating Counc...
ABSTRACT This study investigated factors influencing demand for packing and removal services using Doxa worldwide movers Ltd. as a case study. Doxa Worldwide Movers/Doxa Van Lines Ltd. is an international moving company based in Ghana. It has operated in the air, land and ocean freight forwarding business since its inception 20 years ago. The study specifically sought to: assess volume of cargo that Doxa has handled over the study period; examine factors which determine demand for packing an...
ABSTRACT The main thrust of the study was to assess the service quality and patients’ satisfaction at the ophthalmology unit of the Nsawam Government Hospital. To achieve this purposes, the study employed quantitative approach through the use of descriptive survey. In the quest of selecting the sample, Convenience sampling method was used in the study to select 260 clients of ophthalmology unit of the Nsawam Government Hospital for the study. A self- developed questionnaire was used for th...
ABSTRACT The performance and survival of any organisation (such as banks) in a rapidly changing work environment, among other factors, depend largely upon the employees’ motivation. Given that needs of employees and the level of motivation may differ from organisation to organisation, an understanding of what fosters and enhances employee motivation and organisational performance is critical. The study therefore sought to determine the factors that influence bank staff motivation in the C...
ABSTRACT The quality of Human Resource is an asset to any organization and as a result Training has become an issue that has to be faced by every organization. The amount, and quality of training carried out varies enormously from organization to organization due to factors such as the degree of external change, for instance, new markets or new processes, the adaptability of existing workforce and importantly the extent to which the organization supports the idea of internal career developme...
ABSTRACT Motivation is an essential tool and its implementation leads to effective and efficient teaching and learning hence attainment of quality education. The study examined influence of motivation on quality of teaching and learning in selected Senior High Schools in Cape Coast Metropolis. A descriptive survey was used in the study. A sample of 136 teachers was selected from the population of 223 teachers from five selected SHS in Cape Coast Metropolis using simple random sampling techn...
ABSTRACT The study was undertaken to analyze the factors influencing personal financial management decisions of 200 employees of International Oils and Fats Ltd. Specific objectives that motivate the study were to identify the factors that influence financial management decisions, examine the mistakes of employees concerning their personal financial habits and to examine the challenges that employees face in applying their financial knowledge in daily personal financial management decisions....
ABSTRACT Small and medium-scale enterprises (SMEs) are considered as the heartbeat of every economy due to their immeasurable contributions to GDP as well as employment (Aryeetey, 2001; and Abor and Adjasi, 2007). Despite all these, they face myriad of challenges from capital inadequacy to technological deficiency. This study, therefore, sought to identify the source(s) of funding available to SMEs in Tema Metropolis, their performance and prospects as well as the challenges and coping stra...
ABSTRACT The concept of job satisfaction is considered to be a very critical issue for any organisation’s performance. Thus, employers benefit from lower staff turnover and higher productivity if their employees experience a high level of job satisfaction. The study sought to assess the state of job satisfaction among the staff of Ghana Broadcasting Corporation. A cross-sectional survey design was used for the study and data were obtained from 126 respondents, using questionnaires. The st...
ABSTRACT The quality of Human Resource is an asset to any organization and as a result Training has become an issue that has to be faced by every organization. The amount, and quality of training carried out varies enormously from organization to organization due to factors such as the degree of external change, for instance, new markets or new processes, the adaptability of existing workforce and importantly the extent to which the organization supports the idea of internal career developme...
ABSTRACT Deregulation and various reforms in Ghana’s financial sector have made the Ghanaian banking industry an intensely competitive proposition. Due to such competitive environment, it has become crucial not just to attract every potential customer but also to develop strategies aimed at maintaining the existing customers. This study, therefore, sought to explore the factors that influence customers’ choice of bank in the Cape Coast Metropolis in Ghana. A descriptive cross-sectional ...
ABSTRACT Training of health professional has evidently impacted positively on the skills and knowledge of health professional. One key area of improving professional’s knowledge and patient’s outcome has been through continuing training. The study conducted at Holy Family Hospital, was to assess the impact of training on the performance of healthcare professionals. Specifically it sought to assess the different kinds of training the hospital and other stakeholders organize for the healt...
ABSTRACT The study investigated the employee performance appraisal practices of the World Vision’s Ghana Rural Water Project (GRWP) and how effective the practices are. The problem under investigation was a fact-finding research so the appropriate research design used was exploratory. The study also used a descriptive survey because it involved collection of data, which informed the answers to the problem stated. The population for the study was the staff of the Ghana Rural Water Project ...
ABSTRACT The aim of this study is to examine the extent of collaboration in knowledge management (CKM) and to explore the perceived benefits and challenges associated with it in rural banking industry in the Eastern Region of Ghana. It was an exploratory cross-sectional quantitative study with 105 employees surveyed. The study results indicated that there was low level of collaboration in knowledge management among the banks. However, majority of the employees perceived CKM to have benefits...