Service Utilization At The Kintampo Health Centre: Implication For Policy Formulation

ABSTRACT

From the early 1980s utilization at outpatient services at

government health facilities declined considerably, of which the

Kintampo Health Centre was a typical example.

The main focus of this study was therefore, to find out the

factors that influence utilization at the Kintampo Health Centre.

The study was descriptive. Questionnaire and available

routinely collected data from health institutions were used.

Sampling was purposive and adults above 19 years were interviewed.

The findings show that, the following factors influence

utilization of services:

Proximity

- Presence of competent doctor

- Availability of drugs

Facilities such as operating theatre

Cost

- Attitude of health providers and

- Clean environment

The result of the study imply that, the demand for health care

in rural health centres, such as the one at Kintampo, can be

significantly increased if, technically competent and courteous

personnel such as medical doctors, with facilities to work with in

a very clean environment are available.

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