SOCIO-ECONOMIC AND TECHNOLOGICAL SYSTEMS OF MODERN BUSINESS AND THEIR EFFECTS ON THE JOB OF THE SECRETARY (A CASE STUDY OF NIGERIA TELECOMMUNICATION LIMITED)

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ABSTRACT

This study examined the socio â€“ economic and technological system of modern business and how they affect the job of the modern days secretaries in selected business organization using Nigerian Telecommunication, Enugu (NITEL) as a case study.

The population of study consisted of 26 secretaries who made up the sample.

Questionnaire was the main instrument used. Simple percentage was used for the data analysis. The findings revealed that: secretaries in modern business organization are affected positively and negatively by the new socio-economic and technological system. The functions of the secretaries are both secretarial and administrative functions more challenging than the traditional roles previously performed.

The findings further revealed that most secretaries found at difficult to adopt to the new system. Absed on the findings, it was recommended that all these could be remedied if adequate training and motivation should be given to secretaries.

Also, students should be exposed to the use of modern office equipment and that a national body should be established to register and regulate the practice of secretaryship in the country.

TABLE OF CONTENTS

Title page

Approval sheet

Dedication

Abstract

Table of contents

List of Tables

CHAPTER ONE

1:0 Background Information

1:1 Statement of problems

1:2 Objectives of the study

1:3 Objectives of the study

1.4 Research Questions

1.5 Limitations

1.6 Delimitations/scope of the study

1.7 References

CHAPTER TWO

Literature Review

2.0 Background of the secretary

2.1 Functions of the secretary in Modern organization

2.2 Socio-Economic challenges

2.3 Technological challenges

2.4 References

CHAPTER THREE

3.0 Methodology

3.1 Design of study

3.2 Area of study

3.3 Population

3.4 Sample size

3.5 Instrument for Data collection

3.6 Validity of the instrument

3.7 Method of Data collection

3.8 Method of Data Analysis

CHAPTER FOUR

Presentation and Analysis of Data

Research Questions

Discussion of findings

References

CHAPTER FIVE

Summary of findings, conclusions and Recommendations of the Findings

Conclusions

Recommendations

Implication of the study

Appendix One

References

Appendix Two

Sample of Questionnaire

List of table

Table I

Table 2

Table 3

Table 4

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SOCIO-ECONOMIC AND TECHNOLOGICAL SYSTEMS OF MODERN BUSINESS AND THEIR EFFECTS ON THE JOB OF THE SECRETARY (A CASE STUDY OF NIGERIA TELECOMMUNICATION LIMITED)

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