Teamwork and Employee Performance in Ruyoka Uganda Limited Kampala - Uganda

TABLE OF CONTENTS

DECLARATION ................................................................................................ : ............................................ ii

APPROVAL ................................................................................................................................................... iii

DEDICATION .............................................................................................................................................. iv

ACKNOWLEDGEMENT ................................................................................................................................ v

TABLE OF CONTENTS ............................................................................................................................... vi

LIST OF TABLES ......................................................................................................................................... ix

CHAPTER ONE ............................................................................................................................................. 1

1.0 Introduction ..................................................................................................................................... 1

1.1 Background of the study ..................................... : .......................................................................... 1

1.2 Statement of the problem ............................................................................................................. 2

1.3 Purpose of the study ...................................................................................................................... 3

1.4 Objective of the study .................................................................................................................... 3

1.4.1 General Objectives ...................................................................................................................... 3

1.4.2 Specific Objectives ...................................................................................................................... 3

1.5 Research question .......................................................................................................................... 3

1.6 Scope of the study ............................................................................................................................... 3

1.7 Significance of the study ..................................................................................................................... 4

CHAPTER TWO ............................................................................................................................................ s

LITERATURE REVIEW ................................................................................................................................ 5

2.0 Introduction ..................................................................................................................................... s

2.1 Definition of key terms ................................................................................................................... s

2.1.1 Teamwork .......................................................................................................................................... s

2.1.2 Type of teams ................................................................................................................................... 6

2.2.3 Types of in formal teams include ............................................................................................. 7

2.3 Team Formation .............................................................................................................................. 8

2.4 Team building .................................................................................................................................. 9

2.5 Characteristics of effective teamwork ........................................................................................ 10

2.6 Creating effective teamwork ....................................................................................................... 12

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2. 7 Teamwork conflicts ....................................................................................................................... 13

2.8 Resolving team work conflicts .................................................................................................... 14

2.9 Teamwork challenges ................................................................................................................... 15

2.10 Employee performance in organizations ................................................................................... 16

2.11 Measures of employee performance ...................................................................................... 17

2.12 Conclusion .................................................................................................................................. 18

CHAPTER THREE ....................................................................................................................................... 19

METHODOLOGY ........................................................................................................................................ 19

3.1 Study design .................................................................................................................................. 19

3.2 Study Area ..................................................................................................................................... 19

3.3 Study population and Sample ..................................................................................................... 19

3.4 Sources of data ............................................................................................................................. 19

3.5 Research questions .............. , ........................................................................................................ 19

3.5.1 Questionnaires ........................................................................................................................... 20

3.5.2 Interview .................................................................................................................................... 20

3.5.3 Document Analysis ......................................................................................................................... 20

3.6 Measurement of variables ........................................................................................................... 20

3.6.1 Sex Composition ............................................................................................................................. 20

3.6.2 Age .............................................................................................................................................. 21

3.6.3 Religions affiliation .................................................................................................................... 21

3. 7 Data Analysis ................................................................................................................................. 21

3.8 Access and Ethical Approval ........................................................................................................ 21

CHAPTER FOUR ......................................................................................................................................... 22

DATA PRESENTATION AND ANALYSIS .................................................................................................. 22

4.0 Introduction ................................................................................................................................... 22

4.1 Background of the organization .................................................................................................. 22

4.1.1 Finding according to the objectives of the study ....................................................................... 22

4.1.2 Response rate of distributed questionnaires .............................................................................. 23

4.2 Forms of teams ............................................................................................................................. 23

4.3 Attitudes of employees ................................................................................................................ 24

4.3.1 A table showing attitudes of employees towards team work .................................................. 24

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4.4 Effects of team work on employee performance ..................................................................... 24

4.5 Teamwork challenges ................................................................................................................... 25

4.6 Teamwork conflicts ....................................................................................................................... 26

4.7 How teamwork has been made more effective ........................................................................ 26

4.8 Other factors that affect employee performance ..................................................................... 27

4.8.1 A table showing other factors that affect employee performance .................................... 27

4.8 Measures of employee performance ............................................................................................... 28

4.9 Relationship between team work and employee performance ................................................... 29

CHAPTER FIVE .......................................................................................................................................... 30

CONCLUSIONS AND RECOMMENDATIONS ........................................................................................... 30

5.0 Introduction ........................... : ............................................................................................................ 30

5.1 Conclusions ......................................................................................................................................... 30

5.2 Recommendations .............................................................................................................................. 30

5.3 Areas for further research ....................................... , ........................................................................ 32

REFERENCES ............................................................................................................................................. 33

APPENDIX I QUESTIONNAIRE ................................................................................................................ 35

APPENDIX II .............................................................................................................................................. 38

BUDGET ...................................................................................................................................................... 38

APPENDIX III ................................................................................................ Error! Bookmark not defined.

BUDGET FOR PROPOSAL ............................................................................ Error! Bookmark not defined.