ABSTRACT
The topic of this research is the contributions of modern technology in the advancement of secretarial profession. The study was restricted to Anammco and Emenite Plc. Emene, Enugu. To conduct the study, questionnaire structured in two phases was used as the instrument for collecting data. Phase “A” of the questionnaire contain personal data of the respondents while phase “B” contained the main questionnaire items used in eliciting the major response upon which decision were based in the research. The population consist all the managers and secretaries in Anammco plc and Emenite Ltd. Emene. They are 200 in number out of the population, a sample of 90 were randomly selected. After the analysis, which was presented in tables with percentage scores, the following findings were made. Secretaries in Anammco and Emenite plc use modern office equipment like computer, teleprompter, telephone answering machine and E- mail. These secretaries do not encounter problems in the usage of such office equipment. Modern office equipment contributes very significantly in increasing the secretaries efficiently and effectiveness. Secretaries derive huge amount of Joy in using modern office equipment. After the findings, the following recommendations were made: Modern office equipment should replace the old one since the modern ones enhance efficiency of secretaries. The challenges posed by the equipment to secretaries can be challenged by the secretaries if they put more effort in their duties which do not really require office equipment so as to make their place in the business industry indispensable. The management of the organization should try to procure this office equipment for Secretaries Job efficiency. As a result of difficulties in manipulating these equipment. Secretaries should be sent for further training. Organization should procure power generators to ensure that they are always functional. Finally, the researcher suggested that further studies could be undertaken on the place of the secretary in the success of business organization in general.
TABLE OF CONTENTS
Title pageii
Approval pageiii
Dedicationiv
Acknowledgementv
Table of contentvi
List of tables ix
Abstractx
CHAPTER ONE
1.0Introduction1
1.1Background of the Study1
1.2Statement of Problem3
1.3Purpose of Study4
1.4Scope of the Study 5
1.5Significance of Study5
1.6Research Questions6
CHAPTER TWO
2.0Literature Review7
2.1The contribution of modern office equipment to the secretary’s job efficiency
2.2Classification of Modern Office Equipment
2.3Problem secretaries encounter in the use of modern office equipment,
CHAPTER THREE
3.0Research Methodology 34
3.1Design of the Study34
3.2Area of the study34
3.3Population of the study34
3.4Sample and Sampling Technique35
3.5Instrument used for Coveting Data36
3.6Validity of research Instrument37
3.7Method of Administration and Collecting Data37
3.8Method of Data Analysis 38
CHAPTER FOUR
4.0Data Presentation and Analysis 39
4.1Presentation and Analysis 39
4.2Summary of Findings 45
CHAPTER FIVE
5.0Discussion of findings, Conclusionand
Recommendations 47
5.1Discussions of Findings47
5.2Conclusion 49
5.3Recommendations50
5,4Suggestion for further study51
5.5Limitation of Study51
Reference53
Appendix