The Impact Of Employee Motivation On Organizational Productivity A Case Study At Regency Group Of Hotel

ABSTRACT

The study was undertaken with the purpose of examining the impact of employee motivation on organizational productivity and Regency Group of Hotel was considered for the study.

The objective was to establish the relationship between employee motivation and organizational productivity, to examine the types of motivation , to examine the

impact of.employee motivation Or:J organizational productivity.

The researcher used questionnaires, interviews and observation as the research

tools. The data collection comprised both primary and secondary data. Random

sampling was also used.

The findings indicated that motivation of workers of Regency Group of Hotel is

low and this is because of less rewards, lack of recognition of employees,

employee needs are not provided and this leads to. low productivity hence failure

of Regency Group of Hotels to achieve its set objectives.

The general recommendation .was that Regency Group of Hotels should

endeavor to motivate employees with different motivation aspects to increase

employee commitment, high quality products, efficient employees, maximum profits and maximum productivity thus leading to organizational progress and development.

TABLE OF CONTENTS

Declaration--------------------------1

Approval------------------------------------------------------------------ii

Dedication----Acknowledgemen-------111

Abstract ---------------------------------------------v

CHAPTER ONE

1.0 BACKGROUND TO THE STUDY --·------------------------1

1.1 PROBLEM STATEMENT -----------------------------2

1.2 THE PURPOSE OF THE STUDY -----------------------2

1.2.1 OBJECTIVE OF THE STUDY ----2

1.2.2 RESEARCH QUESTIONS ------------2

1 . 3 GEOGRAPHICAL SCOPE---------------------------3

1.4 SIGNIFICANCE OF THE STUDY ------------------3

1.5 CONCEPTUAL FRAMEWORK----------------------4

CHAPTER TWO

LITERATURE REVIEW

2.0 INTRODUCTION -----------------------------------4

2. 1 OVERVIEW----- ------------------------------4

2.2 THE IMPACT OF EMPLOYEE MOTIVATION ON

ORGANIZATIONAL PRODUCTIVITY. -----------------5

2.2.1 EMPLOYEE TURNOVER AND ABSENTEEISM -------------------5

2.2.2 HIGH PRODUCTIVITY LEVEL ----- ·-=--~-------------------6