The Impact Of Information And Communication Technology On Supply Chain Management Case Study: Mukwano Group Of Compalnies

ABSTRACT The purpose of the study was to establish the impact of ICT on the supply chain management. The objectives of the study were to find out the ICT tools used iil SCM at Mukwano, find out the impact of ICT on the SCM at Mukwano and the challenges brought by ICT in the SCM at Mukwano. The nature of the research was descriptive and analytical. This involved quantifying data, tabulating findings and understanding treatment of information on respectively. The sample size is composed of so respondents comp1ising of top management, casual laborers, logistics, finance and accountants, stores and other user depaiiments. Data was obtained from the field using questionnaires and later analyzed usmg frequencies, correlations and percentages. The findings showed that orders and deliveries are most offered whereas there is less credit management. Levels of ICT tools shows that these are less training. The impact of ICT on SCM has a strong passive relationship 0.95. The researcher recommends that ICT should be put in place in order to attain supply chain management.