The Impact Of Motivation On Employee Performance In Tooro Tea Estates Company (Ttec)

ABSTRACT

The purpose of the study was to evaluate methods used to motivate employees at TTEC.

The specific objectives of the study were to identify the relationship between motivation and

perfonnance of employees at TTEC.

Questionnaires and focus groups discussions were applied to collect data from 50 respondents

selected purposively from 100 members of the TTEC groups namely women, men, managers.

The findings of the study indicate that shareholders at TTEC are appreciating how they can

use motivation to boost perfonnance of employees to become more competitive.

The study may also help employers ofTTEC in appreciating how their methods of motivating

employees affect the company's levels of competitiveness. Once the recommendations of this

study are implemented it is hoped that stagnating sales at TTEC may improve or increase.