The Impact of Training on Organisational Performance and Development: A Case Study of Imo Broadcasting Corporation, Owerri

ABSTRACT

This study determined the impact of Training of workers on organizational performance and Development using Imo Broadcasting Corporation Authority (IBC) as a case study. Employing well-structured questionnaire primary data were collected from employees of IBC in addition to personal interviews on some staff of the organization using simple random process. The results indicated that IBC’s employees were not well-informed about training and development programmes in the organization. Most of the employees were of the view that training and development were effective tools for both personal and organizational success. The findings revealed also that training practices, methods and activities at IBC as a media organization are not in line with the best practices regarding the planned and systematic nature of the training process as is generally known. On the basis of these findings, the study therefore concludes that training is crucial for organizational development and success. Recommended among others, is the need for management to duly follow the processes involved in training .Also, the management of IBC should help its staff to identify their career paths and to guide them in the pursuit of higher education.

Keywords: Workers’ Training, Organizational Performance, Organizational Development.

TABLE OF CONTENT

Title Page i

Certification iii

Dedication iv

Acknowledgment v-vi

Abstract vii

Table of Contents viii-x

List of Tables

CHAPTER ONE: INTRODUCTION

Background 1-5

  1. 1.1.1  Brief History of organization, Imo Broadcasting Corporation 5-7

  2. 1.1.2  Management and Executive of IBC 7

  1. 1.2  Statement of the Problem 7-8

  2. 1.3  Objective of the Study 9-10

  3. 1.4  The Research Question 10

  4. 1.5  Hypotheses of Study 10-11

  5. 1.6  Significance of the Study 11

  6. 1.7  Scope of the study 12

  7. 1.8  Limitations of the Study 12

  8. 1.9  Organization of the Study 12-13

CHAPTER TWO: LITERATURE REVIEW

  1. 2.1  Over View of Training 14-15

  2. 2.2  Human Resources Management 15-17

  3. 2.3  Human Resources Management and Training 17

2.4 Training

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  1. 2.5  Importance of Training

  2. 2.6  Benefit of Training for both the Organization and Employees

  3. 2.7  Principles of Training

  4. 2.8  Training Policy and Resources

  1. 2.8.1  Determination of Training Needs

  2. 2.8.2  Determining Training Objective and Training Plan

  3. 2.8.3  Presenting the Training

  4. 2.8.4  Method of Evaluation

2.9 Training Performance and Productivity

CHAPTER THREE: METHODOLOGY

  1. 3.0  Introduction

  2. 3.1  Research Design

  1. 3.3  Ampliny Size and Sampling Procedure

  2. 3.4  Source of Data Collection

  3. 3.5  Research Instrument (Tool) Used

  4. 3.6  Administration of the Instrument

  5. 3.7  Validity and Reliability of Instruments Used

  1. 3.7.1  Validity

  2. 3.7.2  Reliability of the Instrument

  1. 3.8  Analysis Techniques

  2. 3.9  Testing Hypothesis

CHAPTER FOUR: PRESENTATION AND ANALYSIS OF FINDINGS

  1. 4.1  Preamble 53

  2. 4.2  Data Presentation and Analysis 54-55

4.2.1 Involvement of IBT in Training and Development Activities over the Past 10 year (2000-2010)

4.2.2 Purpose of Training and Development at IBC

  1. 4.2.3  Training and Development Policy at IBC

  2. 4.2.4  Training and Development Practices and Methods at IBC

  3. 4.2.5  Age of Respondents

  4. 4.2.6  Gender of Respondent

  5. 4.2.7  Educational Background

  6. 4.2.8  Job Position of Respondents

  7. 4.2.9  Year of Service in organization

4.3 Participation in Training

4.3.1 Selection for Training

4.2.2 Objective of Training

  1. 4.3.3  Types of Training

  2. 4.3.4  Method of Training

  3. 4.3.5  Training Evaluation

  4. 4.3.6  Sponsorship for Further Studies

  5. 4.3.7  Career progression Projections for Employees

  6. 4.3.8  Training and Development Profections for Employee

  7. 4.3.9  Assessment of the Nature of Training at IBC

4.3.10 Motivation through Training
4.3.11 Employee Potential for Development through Training

4.3.12 Training and Employee Performance

CHAPTER FIVE: SUMMARY, RECOMMENDATION AND CONCLUSION

  1. 5.1  Summary of Findings

  2. 5.2  Conclusion

  3. 5.3  Recommendations

    Reference
    Appendix
    Research Questionnaire