The Impacts of Training and Employee Retention in Organizations: A Case Study of Concern Worldwide Uganda - Nakulabye

ABSTRACT The purpose of the study was to find out the impact of training on employees retention in Concern World wide Uganda. The objective of the study was to establish the relationship between training and retention of employees, to examine the impacts of training on retention of employees in organization, to examine the training methods used in Concern world wide Uganda. The researcher used questionnaires, interviews and observations as research instruments. The data collection comprised both primary and secondary data was also used random sampling. The finding indicated that, the impact of training and employee retention was found to be less that satisfactory. This partly contributes to internal factors which hinder the application of the course learning like lack of motivation, poor quality production, reduced moral and commitment, poor selecting of employees of training and facilities. It also discovered that training doer do not fulfill per condition deemed necessary for effective selection of procedures most especially for external training courses was heavily based on patronage and lobbing at the expense of training meeting area need that is beneficial to the organization. The general recommendations have been made that. In concern World Wide Uganda should try to change the policy of selecting employees for training and also management of Concern World Wide organization should motivate employees after training and use training methods to avoid employees for irrelevant programmes.

TABLE Of CONTENTS

DECLARATION ................................................................................................................. i

APPROVAL ...................................................................................................................... ii

DEDICATION ................................................................................................................. iii

ACKNOWLEDGEMENT ................................................................................................. iv

TABLE OF CONTENTS ................................................................................................... v

LIST OF TABLES .......................................................................................................... vii

LIST OF FIGURES ...................................................................................................... viii

ABSTRACT ................ ,. ...................................................................................................... ix

CHAPTER ONE ................................................................................................................ 1

INTRODUCTION ............................................................................................................. 1

1.0 BACKGROUND OF THE STUDY ........................................................................ I

1.1 STATEMENT OF THE PROBLEM ...................................................................... 2

1.2 THE PURPOSE OF THE STUDY ........................................................................ 2

1.3 RESEARCH QUESTIONS ................................................................................... 2

1.4 AREA AND SCOPE OF THE STUDY ................................................................. 2

1.5 SIGNIFICANCE OF THE STUDY ....................................................................... 3

CHAPTER TWO ............................................................................................................... 4

LITERATURE REVIEW .................................................................................................. 4

2.0 Introductions: .................................................................................................... 4

2.1 THE RELATIONSHIP BETWEEN TRAINING AND RETENTION OF

EMPLOYEES ............................................................................................................ 4

2.2 Training and Planning ....................................................................................... 5

2.3 Participation and Involvement ....................................................................... 6

2.4 Motivation ........................................................................................................... 6

2.5 Job Satisfaction .................................................................................................. 8

2.6 Employee Development .................................................................................. 8

2.7 Retention ............................................................................................................ 9

2:8 TRAINING METHODS ...................................................................................... :.9

V

CHAPTER THREE .......................................................................................................... 11

METHODOLOGY ........................................................................................................... 11

3.0 Introduction ...................................................................................................... 11

3.1 Research Design .............................................................................................. 11

3.2 Area of the Study ............................................................................................ 11

3.3 Study Population ............................................................................................. 11

3.4 Sampling Design .............................................................................................. 11

3.5 Data Collection Instruments .......................................................................... 12

3.6 Research procedures ...................................................................................... 13

3. 7 Data analysis and representation ................................................................. 13

3.8 Research Limitations ....................................................................................... 13

CHAPTER FOUR ............................................................................................................ 14

DATA ANALYSIS, PRSENTATION AND INTERPRETATION ........................... 14

4.0 Introduction ...................................................................................................... 14

4.1 Demographic Characteristics ......................................................................... 14

4.2 Relationship between Training and Employees Retention ........................ 18

4.3 Objective of training as a way of retaining staff ........................................ 23

4.4 Training leading to motivation, job commitment and job satisfaction .... 23

CHAPTER FIVE .............................................................................................................. 25

DEFINITION OF TERMS ............................................................................................ 29

BILIOGRAPHY .............................................................................................................. 31

APPENDIX A: QUESTIONNAIRES .......................................................................... 33

APPENDIX B: CONCERN WORLD WIDE ORGANOGRAM ............................... 38