Abstract
Stress has become a major concern of the modern times as it can cause harm to employee’shealth and performance. Work related stress costs organization billions of dollars each yearthrough sickness, turnover and absenteeism. So it becomes necessary for every organization toknow the factor causing stress among the employees as well as how they cope up with stress tomake the employee more participative and productive. This research study was conducted tofind out the factors causing stress among employees and to know how they cope up with stress.The Research design used was a descriptive research. The primary data has been collectedthrough a questionnaire method. The sample design used in the study was ConvenienceSampling Technique with a sample size of 100. The collected data has been analysed throughvarious tools like Percentage Analysis, Chi- Square Test & ANOVAs, and Factor Analysis.
TABLE OF CONTENTS
Title PageCertification…………………………………………………………………………… (i)Abstract………………………………………………………………………………… 2Acknowledgement……………………………………………………………………... 3
Table of Contents……………………………………………………………………… 4
List of Tables…………………………………………………………………………… 6
List of Charts…………………………………………………………………………… 7
CHAPTER I: INTRODUCTION
1.1 Background to the Study……………………………………………………… 6
1.2 Statement of the Problem…………………………………………………….... 8
1.3 Research Questions……………………………………………………………. 9
1.4 Objectives of the Study………………………………………………………... 9
1.5 Hypothesis of the Study…………………………….…………………………. 10
1.6 Rationale of the Study…………………………………………………………. 10
1.7 Scope and Delimitation of the Study…….……………………………………. 12
1.8 Definition of Terms…………………………………………………………….. 12
CHAPTER II: LITERATURE REVIEW
2.1 Introduction……………………………………………………………………… 14
2.2 Theoretical Review………………………………………………………………. 14
2.3 Empirical Review………………………………………………………………… 15
2.4 Conceptual Framework……………………………………………………………. 20
CHAPTER III: METHODOLOGY
3.1 Area of Study …………………………………………………………………….. 27
3.2 Research Design…………………………………………………………………… 27
3.3 Method of Investigation…………………………………………………………… 27
3.4 Population, Sampling, Technique and Size……………………………………… 28
3.5 Measurement of Variables………….……………………………………………. 28
3.6 Research Instrument………………………………………………………………. 29
3.7 Validation of Research Instrument and Testing………………………………….. 30
3.8 Data Analysis Technique…………………………………………………………. 31
CHAPTER IV: PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA
4.1 Response Rate……………………………………………………………………. 32
4.2 Respondent Bio Data…………………………………………………………….. 32
4.3 Presentation and Analysis of Data according to Research Objectives…………… 32
CHAPTER V: SUMMARY, CONCLUSION AND RECOMMENDATION
5.1 Summary…………………………………………………………………………. 50
5.2 Conclusion………………………………………………………………………. 50
5.3 Recommendations………………………………………………………………… 52
5.4 Suggestions for Further Studies………………………………………………….. 54
REFERENCES AND APPENDICES………………………………………………… 55
PROCESS FLOW OF THE QUESTIONNAIRE ……………………………………. 55