Training/Development and Workers Efficiency in Some Selected Civil Servant of Kaduna State Nigeria

ABSTRACT The purpose of this study was to establish the relationship between training / development and work efficiency in some selected civil servants of Kaduna state, Nigeria. In fulfilling the purpose of the study, the study determined the profile of the respondents, extent of training and development of the Kaduna state civil servant, level of work efficiency of the civil servant and lastly, relationship between the extent of training and development and workers efficiency in the Kaduna State civil service. Descriptive correlation design was used in this study and Sloven’s formula was also used to determine a sample size of 336 from 2119 total research population and the sampling was done by the use of simple random sampling. Self —administered questionnaires were used as research instrument and validity and reliability of research instruments was done using content validity index and pre-testing. Ethical considerations of research were also seriously considered in this research. Both qualitative and quantitative data analysis were employed using statistical techniques such as mean, standard deviation and correlation. Study finding reveal that the extent of training and development of the Kaduna state civil servant is so far positive at overall mean value of 2.94. The level of work efficiency of the civil servants is also noted to be high at the overall mean value of 3.38. The study also found out that there is positive relationship between the study variables at F value of 1.405 and P = 006>005. it was concluded that training and development is a cornerstone of workers efficiency. It was recommended that consistence training and development programme should continue with full support and collaboration of different stakeholders, if inefficiency is to be wiped out in the civil services of Kaduna state.

TABLE OF CONTENTS

Declaration A

Declaration B ii

Approval Sheet iii

Dedication iv

Acknowledgement v

TABLE OF CONTENTS vi

LIST OF TABLES x

List of Abbreviations xi

ABSTRACT xii

Chapter Page

One 1

Background of the study 1

Statement Of The Problem 2

Purpose Of The Study 3

Research Objectives 3

Research Questions 3

Hypothesis 4

Scope 4

Theoretical scope 4

Geographical Scope 5

Time Scope 5

Significance of the Study 5

vi

Operational Definition Of Key Terms 6

Two LITERATURE REVIEW AND THEOREUCAL FRAMEWORK 7

Concepts, Opinions, Ideas from Authors/Experts 7

Development 8

Efficiency 9

Organization Training And Development Process 10

On And Off The Job Training ii

Induction Course/Training 12

Refresher Course 12

Role Playing 12

Conference/Seminar/Workshop 12

Sensitivity Training 12

Vestibuler Training 12

Relationship between training/ development and work efficiency. 14

Theoretical perspectives. 15

Related studies 16

Three RESEARCH METHODOLOGY 18

Research Design 18

Research Population 18

Sample size 18

Sampling Procedure i~

Research Instrument 20

Validity and Reliability of the Instruments 20

VII

Validity 20

Reliability 21

Data Gathering Procedures 22

Data Analysis 23

Ethical Consideration 24

Limitation of the study 25

Four PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA 26

Profile of Respondents 26

Demographic Characteristics of the Respondents 26

Gender of the Respondents 27

Educational Qualification of the Respondents 27

Marital Status 27

Extent of Training and Development of the Respondents 27

Level of work efficiency of the selected civil servant 29

Five FINDINGS, CONCLUSION AND RECOMMENDATION 36

Summary of findings 36

Conclusions 38

Recommendations 38

REFERENCES 40

Appendices

APPENDIX I : Transimittal Letter 43